arrival has 7 people this day (18/06/2017) no place available at 12:30. surprised the three quarters of the tables are not occupied, we ask and the answer and in gold. "one of the staff has not come" so on a Sunday of June, nice weather, father's party this restaurant allows to refuse customers. Maybe they made the turnover, if that's the case then bravo. there are interims, extras that can offset the failure of the staff stationed. if you don't need weekend customers close if you open up ensure your service
Arrival on Sunday 13:45. 2 young women play on their phone and pick up behind the counter instead of welcoming customers. half an hour waiting before the server command. customers are not served in order of arrival and order. Meat that is timely and comes stabbing and cold. return meat to the kitchen. Meat comes back with carbonized grill marks so carcinogenic. Kind service. restaurant that gives a bad image of the buffalo brand. He'd deserve a quality audit.
arrived at noon pile, our order was taken only at 12:25 p.m. and the welcome salads were not accompanied by the usual breads. the dishes were served at 12:40, and then we waited 55 minutes to order the desserts after having made a regular sign to the server! desserts then put 15 minutes to arrive and the water carafe never arrived. And not even a word of excuse! The service is not usually effective, but it was really lamentable.
after discussion with the staff of the reception it seems that the direction of the restaurant has changed and it is seen!Friendly staff, correct waiting, cleanliness '' can do better '' but overall, it has become very frequentable by the way, this Saturday night, it was almost complete
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more than an hour 30 min to have our dishes ( nice to make the children wait)servous and hermetic manager to the remarks. it was necessary to ask for explanations at least 15 times without a global response than amateurs without orchestra conductor! to avoid absolutely
When you don't have a choice, we take what we find. friendly staff but limited food, this grill buffalo does not derogate from the rule. Noisy customers, very noisy, we ate as soon as possible. To avoid!
spend the evening in joy, there are always people and you eat well. tables are like wagons of trains with hats and red sofas in leather. after the salad they offer you we ate Mexican
pleasant reception, resistance platter, everything goes well. once at dessert: disaster: 50 minutes between the order and the arrival ... unacceptable ..
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that day, should not be the right one: wait too long, slow service, logistics problem in kitchen visibly and manager indifferent to the remarks.
Cold steak. almost as cold as the steak. Okay, it's just buffalo. But we pay. a change of direction would be good for the establishment.
