I ordered food through the app and received a confirmation. However, an hour and a half later, my food still hadn't arrived, well past the estimated delivery time. I tried calling the restaurant multiple times, but no one answered. I reached out to the corporate office and was advised to call the store, and when I contacted DoorDash, they also told me to call the store. I was charged for my order but never received anything in return. I would rate this experience a 0 out of 10 and will not be ordering from this location or any other in the future.
Buffalo Wild Wings
8 Ionia Ave SW, 49503, Grand Rapids, United States Reservation"You didn't honor our reservation made through OpenTable, even though we made it over a week in advance."
Details
Phone: +16164549464
Address: 8 Ionia Ave SW, 49503, Grand Rapids, United States
Reservation, Booking
City: Grand Rapids
Website: http://www.buffalowildwings.com/
Opening hours
Monday: 11:00-22:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-00:00
Friday: 11:00-00:00
Saturday: 11:00-00:00
Sunday: 11:00-22:00
Statistics
Dishes: 10
Categories: 5
Reviews: 4383
Address
Reviews
We were seated 25 minutes after our reservation time, and when we finally did have our waitress come to the table, she didn’t acknowledge us for another 12 minutes. Once she finally did arrive to take our drink order, she disappeared again after that. I typically don’t check the bill closely, but I felt compelled to keep an eye on it this time because the service was disappointing.
I received the wrong order that had an extremely spicy sauce. Instead of allowing me to eat my fries while waiting for the correct order, they took them away. When my corrected order finally arrived, it still wasn't accurate. To top it off, I didn't receive any discount for the inconvenience.
I mean, what do you expect? You have many wing options, various other foods lots of beer and some great deals. If you walk in downtown and long a few wings, it is a good place to pick up is a little difficult where the store is located. But if you're ready to go for it, it's a good meal. Book a table now
We were strolling around in search of a place to eat when we came across this charming little restaurant. It appeared to be a nice spot for a meal, so we decided to go in. However, we ended up waiting quite a while, especially considering how busy it was.
Great place to beat the heat and play Pokémon GO while in downtown. We visited on a Saturday at noon, and it was surprisingly quiet. We ordered the Ultimate Nachos topped with smoked brisket, and...
I ordered delivery from their website, but they forgot one of my items. When I called to let them know it was missing, they told me they couldn't send it over because they were...
Buffalo Wild Wings reported to me that they do not take any reviews despite the open table so that I make one. Fortunately, waiting was only about 5 minutes anyway. Book a table now
Ariana was gracious and offered refills. A 10 piece of boneless. Very clean. Grateful to get a parking lot. Charging time 20 minutes free.
You didn't honor our reservation made through OpenTable, even though we made it over a week in advance.
Dishes
Book a table now
Grand Rapids
Categories
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Bar-lounge
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American
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Beer
-
Wine
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Full
Amenities
-
Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Wheelchair Accessible
- Table reservation
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Patio-outdoor Dining
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Accepts Credit Cards
- Reservation
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