We made a reservation for eight people a week in advance, but when we arrived, they had neither a table for us nor any knowledge of our booking. They seemed unwilling to accommodate us. The Bar Manager mentioned that OpenTable isn't reliable for reservations, but our entire group disagreed, as we’ve always had positive experiences with the platform. We ended up having to rearrange seating by asking other guests to move. Our server, Russ, was fantastic and the only positive aspect of the evening, but unfortunately, we won’t be returning. This wasn’t our first disappointing experience here.
Citysēn Lounge - Table reservation
83 Monroe Center St NW, 49503, Grand Rapids, United States Reservation"all our food was great! we have the kartoffel skins for a starter, I ate the portland burger, my friend got the chicken dablo with truffle friries and our friend got a chicken pita with fries. everything was delicious! their truffles were great! we would eat here definitiw again!"
Details
Phone: +16166081720,+16164511892
Address: 83 Monroe Center St NW, 49503, Grand Rapids, United States
Reservation, Booking
City: Grand Rapids
Website: http://cityflatshotel.com/
Opening hours
Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-23:00
Saturday: 08:00-23:00
Sunday: 08:00-21:00
Statistics
Dishes: 10
Categories: 5
Reviews: 1514
Address
Reviews
I have been to CitySen Lounge in the past, and it has certainly taken a turn for the worse since my last visit. The lounge area is in deperate need of a remodel. There were rips in cushions and the lighting makes you feel like you are eating in a cafeteria. I ordered one of their specialty cocktails, which I know how to make at home, and what came out had been pulverized and tasted nothing like it should. They were kind enough to remove the charge from my bill. The beet salad was mediocre at best, however, we did enjoy the flatbread. This place just seems worn out and tired.
we arrived and the lounge was closed. we had our reservation on ot from another restaurant to this, due to the location, and did not end eating everywhere dinner. Apparently they close at 15 o'clock on Sunday. I felt terrible for the young man who works because he was terrible embarrassing and he tried to help us eat somewhere else, and finally after walking in the city in terrible weather and at waiting times of 45-60 minutes to other places, but it was very stressful, especially because we had considerable time constraints.
We came and the lounge was CLOSED. We had our reservation on OT from another restaurant to this, due to the location, and did not end up eating dinner anywhere. Apparently they close on Sunday at 3:00. I felt terrible for the young man who works because he was terrible embarrassing, and he tried to help us eat somewhere else, and after walking in downtown in terrible weather and waiting for 45-60 minutes in other places, but it was very stressful, especially because we had considerable time constraints. Book a table now
it has a reservation for 8 people per week in advance. they had neither one table nor were they aware. they didn't try to join us. bar manager just said open table is not good for reservations. our entire group said we have nothing but great experience with open table. we had to make room for our group by asking the guests to change places our server russ was great! he was her only saving gnade, but will not be back, that was not the first bad experience.
We had a fantastic meal! For appetizers, we ordered potato skins. I had the Portland Burger, my friend chose the chicken dablo with truffle fries, and another friend ordered a chicken pita with fries. Everything was delicious! The truffle fries were especially impressive! We would definitely come back to dine here again!
I've always enjoyed CitySen, and I still do, but this visit wasn't the best experience. The food was fantastic as always, but the service was slower than usual. Additionally, the espresso machine was out of order — it seems like it has been for a while due to repair costs — so I was unable to order the cocktail I wanted.
I've always enjoyed the city and still do. that was not the best experience. eating was great as usual, but the service was slow. Beyond that, the espresso machine was down (and was apparently for some time because of the cost of repair) so I did not get in the position to get the cocktail I wanted. Book a table now
They have a generous Happy Hour that includes beer, wine, well drinks, and food. Our server was friendly, but they appeared to be understaffed. Thankfully we weren't in a hurry--so it didn't bother us too much. This is a nice place to go with a group of friends. Get the truffle fries!
all our food was great! we have the kartoffel skins for a starter, I ate the portland burger, my friend got the chicken dablo with truffle friries and our friend got a chicken pita with fries. everything was delicious! their truffles were great! we would eat here definitiw again!
Dishes
Book a table now
Grand Rapids
Categories
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Delivery Services
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American
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Catering
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Casual
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Full
Amenities
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Wheelchair Accessible
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Accepts Credit Cards
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Business Meetings
- Table reservation
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Outdoor Seating
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Local Cuisine
- Reservation
Georgios
15 Ionia Ave SW, Grand Rapids, MI 49503, United States
Reservation, Barbecue, Drinks, Pizza, Lunch, Steak
"I love how convenient and fast this place is! Price was inexpensive and unique flavors of pizza to try"
Load A Spud Potato
1721 Madison Ave SE, 49507, Grand Rapids, US, United States
Reservation, North American, Fast Food, American, Cheese, Bbq
"11/10 Would go again. Plenty of great food for a good price."
Buffalo Wild Wings
8 Ionia Ave SW, 49503, Grand Rapids, United States
Reservation, Bar-lounge, American, Beer, Wine, Full
"You didn't honor our reservation made through OpenTable, even though we made it over a week in advance."
Margaux
235 Louis St NW, 49503, Grand Rapids, US, United States
Reservation, Vegetarian, Bar-lounge, Chicken, French, Full
"It was a great Father's Day Treat. Loved sitting by the water. Food was good."
Uncle Cheetah's Soup Shop
Wealthy Street Southeast, Grand Rapids, 49506, United States Of America, Grand Rapods
Reservation, Gluten Free, Salads, Cheese, Soup, Meat
"Yummm thats all i can say. No need for anything other than yummmm"