Very rude, unprofessional, rush your order and serve old Lettuce and cold sandwiches . Ordered an iced coffee, with LITTLE ICE , what is so hard about that. They really need new manager there, the management is horrible. There is no quality control! They constantly get my order wrong. I am going to continue to try to reach corporate level, they definitelyally need an undercover boss eposide aired here. Not to mention that you only get a receipt half the time and have to remind them to give you a receipt, maybe to hide the fact that they messed up your order. Someone has to do something about this!!
I go through the drive through ans ask for no onions and no cheese and I wanted fries with no salt. They tell me that's a special request I have to come on the inside. I go to all other burger kings and have no issues but this one always have issues.I won't be coming back to this restaurant rhe service is always horrible its like they have a rich owner and this is just a taxwrite off for hik because he doesn't care about the service or quality of food. Worst Burger King in the DC area!! And I hateit's the only one on my way to church or work.
I just picked up a breakfast dinner. I usually go inside, but since there was no one in the drive-thru, I decided to give it a try. It took me about ten seconds to place my order, I paid, and a friendly young lady handed me my bag. The entire process took less than a minute! Everything was included and piping hot. The only downside is that my grandson devours everything before I even get a chance to take a bite! Thank you for the wonderful service and delicious food!
I really enjoy the taste of Burger King burgers, but I'm not a fan of the location in New Carrollton. When I visit, I can't help but notice that they don't seem to prioritize changing gloves when it's necessary. For instance, I've seen employees handle money and then go back to preparing food without changing their gloves, which is concerning.
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The ice coffee or cold brew whatever Burger King calls it was empty and the manager just told me they haven't had time to make any more. Never offered to make some while I was standing there. Just told me there was none in there. End of story . . . Really bad customer service . . . TOOK OUR BUSINESS ELSEWHERE . . .
Good burgers. Cant beat two Whoppers for $5! Only once have I been disappointed and that was when I bought $1 taco. Never do that again as it looked like it had been cooked three days before hand. Other than that I enjoy a burger now and then.
The service is consistently quick and the food is always fresh. However, they could benefit from a new outdoor speaker and an updated menu board in the drive-thru.
The fresh fries were great. We still talk about how good they were. If the burgers were fresh I might have said they were good but they weren't.
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I hadn't visited in years, and I was pleasantly surprised by the significant changes. Overall, it was a fantastic experience!
The cashier was so friendly. She had a great spirit. Makes a person feel genuinely appreciated.
Ham, Egg Cheese Biscuit Meal
Sausage, Egg Cheese Biscuit
Double Sausage, Egg, Cheese Croissan'wich Meal
Double Sausage, Egg, Cheese Croissan 'Wich
Sausage, Bacon, Egg Cheese Double Biscuit
Double Sausage, Egg Cheese Biscuit
Fully Loaded Croissan'wich
