"food was a little over cooked... and the drive thru is slow. but amazing customer service from the guy working the window."
Phone: +15417462044
Address: 5851 Main St, 97478, Springfield, United States
Reservation, Booking
City: Springfield
Website: https://burgerking.com/store-locator/store/restaurant_9243
Dishes: 10
Categories: 5
Reviews: 2037
I order food through their burger king app, had the worst experience with the current manager. She argued on the phone with me about my child's food and didn't want to make my food. She gave my order to someone else before my door dasher got to burger king. I will never order food through them ever again. The WORST, WORST experience I have ever had. I hope they can get a manager that actually cares about the customer's.
We visited earlier this week and ordered a burger, which turned out to be one of the worst I've had in quite some time. The bun was stale, the lettuce was limp, the patty was dry, and there was way too much mayonnaise. I've learned my lesson—next time, I'll ask for light mayo. The fries were fresh, but the rest of the meal was disappointing. I think I'll skip it next time and make something at home instead.
They provide no tamper evident seal on fountain products going out for third party delivery. I have brought this up multiple times with them and they seem oblivious to the concept of food security. This is probably not a safe place to eat.
The people are always nice and the food always disappoints. Cold food that's slapped together with little care to appearance or quality. I don't think I've ever had a shake there simply because the machine was always broken when I asked. Book a table now
Took a good 20 minutes to get onion rings and chicken nuggets. There was no one in front of us in the drive through... Although a handful of people appeared in the lobby. Staff was nice but clearly having problems.
They forgot the toy but amazing serv8ce from tored and worn out people. They were beat but still friendly and pleasant. I go there regularly (minus one star for the kids meal toy but 5 stars otherwise)
Service was fast and employees were kind. The food didn't taste good. Crispy chicken sandwich was soggy and tasted like cardboard. Fries and hamburger were not bad.
If you're looking for cold food and somewhat stale buns, this is the place for you. I've never had a problem with the double Whoppers before. Book a table now
Springfield Burger King is awful and the food is always cold. I've given them any chances . I will not return to the Burger King.
food was a little over cooked... and the drive thru is slow. but amazing customer service from the guy working the window.
2550 N Glenstone Ave Springfield, MO 65803, 65803-4738, United States
Reservation, American, Seafood, Steak, Asian, Bars
"Terrible service and a very aggressive way from the waiter to treat guests"
2731 N Glenstone Ave Springfield, MO 65803-4741, United States
Reservation, American, Barbecue, Coffee, Cafe, Bbq
"A+ ribs. The volcano sauce is fire!"
1114 West Kearney Street Springfield, MO 65803, United States
Reservation, Coffee & Tea, Fast Food, Burgers, Chicken, Fish
"The only reason I'm not giving this a 5-star rating is the limited support for customer service."
2445 N Kansas Expy, 65803-1132, Springfield, United States
Reservation, Delivery Services, North American, American, Barbecue, Cheese
"Good food at good prices. Family of 4 ate for $19.44 Clean tables, friendly staff, bathrooms are fairly yucky. The kids PB&J comes on a really cool bun."
935 W Kearney St, 65803, Springfield, United States
Reservation, North American, Fast Food, American, Burgers, French
"Excellent hot coffee! The restaurant is very clean! Definitely recommend checking it out!"
