I decided to visit this Burger King because it was nearby, but I won't be returning. The service was quite rude. The manager was unfriendly, and the cashier hurried me to complete my order. Another customer mentioned that this behavior is common here, and even an employee admitted that it's difficult to work in that environment. I actually felt unsafe while I was there. Dining should be a pleasant experience, and this was not it. I strongly advise you to avoid this location. If you're craving Burger King, it’s better to drive to the west side.
Burger King - Table reservation
1874 Main Street, Madison, United States Reservation"Excellent service every time, and the coffee is just 50 cents!"
Details
Phone: +16082410311
Address: 1874 Main Street, Madison, United States
Reservation, Booking
City: Madison
Website: https://burgerking.com/store-locator/store/restaurant_922
Opening hours
Monday: 07:30 -09:49
Tuesday: 07:30 -09:49
Wednesday: 07:30 -09:49
Thursday: 07:30 -09:49
Friday: 07:30 -09:49
Saturday: 07:30 -09:49
Sunday: 07:30 -09:49
Statistics
Dishes: 10
Categories: 5
Reviews: 4352
Address
Reviews
I was very impressed with the staff. They were busy, yet managed to handle a few difficult customers with grace. It's true that some people can be challenging to deal with. Despite this, the staff continued to smile, apologize, and do everything they could to keep everyone happy. Honestly, they should have told those rude customers to take a hike because they were acting so entitled. Great job, everyone! I can't thank you enough for the fantastic service I received.
I had an amazing experience at this restaurant on East Washington Avenue near Milwaukee Street. The staff was friendly and accommodating, and the food was tasty and served promptly. They were happy to answer all my questions about using coupons from the Burger King app and ensured I received exactly what I wanted. The dining area is open until 10 PM, which was really convenient. Overall, it was a wonderful experience, and I will definitely come back in the future.
The mozzarella sticks were terrible tonight. They tasted incredibly stale, and the cheese didn’t even resemble real cheese. It wasn’t melty at all. I took a bite just 30 seconds after receiving the bag, and it had already hardened. I assume they fried them, but it certainly didn’t seem like it. It was unappetizing. I managed to eat one, but when I tried to take a bite of another, I ended up spitting it out. The burger was decent, though. Book a table now
Delicious. I have to ask, though: why is it that a flame-broiled burger can be served cold, with unmelted cheese? I appreciate the freshness, but in my opinion, hot and fresh is fantastic. Hot food should be served hot, right?
The food was underwhelming as usual, but the employee who took my drive-thru order, Derek (I believe), was exceptional. He was quick, polite, and efficient! It looks like Burger King is back to hiring great staff!
BK is fantastic, but I had an issue with someone bothering me under the table! The food is affordable and the staff is friendly.
Good food even though my order was totally messed up. Ordered a double whapper no cheese and got a single with cheese Book a table now
Honestly cleanest best Burger King I've been there for a long time.
Excellent service every time, and the coffee is just 50 cents!
Dishes
Book a table now
Madison
Categories
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North American
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Fast Food
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American
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Burgers
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Coffee
Amenities
-
Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Good For Groups
- Table reservation
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Curbside Pickup
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Drive-through
- Reservation
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