I was really disappointed with my experience. I was the only customer there. I ordered two of the 2-for-$10 deals, both number ones, but everything was cold. My chicken sandwich was greasy, and I had to wait longer than I expected. They also forgot two sandwiches, so I had to go back through the drive-thru. It was not a pleasant visit at all. I usually love Burger King, but I won't return to this location after spending $45 on subpar food.
Burger King - Table reservation
2138 North Glenstone Avenue Springfield, MO 65803, United States Reservation"The food was satisfactory, but I was quite taken aback to find exposed wiring in the men's restroom!"
Details
Phone: +14178653362
Address: 2138 North Glenstone Avenue Springfield, MO 65803, United States
Reservation, Booking
City: Springfield
Website: https://burgerking.com/store-locator/store/restaurant_1928
Opening hours
Unfortunately, the opening hours are not available at the moment.Statistics
Dishes: 10
Categories: 5
Reviews: 2591
Address
Reviews
This restaurant is extremely disappointing. The play area was messy, and despite bringing it to the staff's attention, nothing was done about it. The employees seemed indifferent and unresponsive to our concerns. I've been waiting for 20 minutes, and the mess is still not cleaned up. Other customers mentioned it has been this way for over an hour. Both the manager and the staff seem completely ineffective.
I really appreciate that Burger King's fries are gluten-free! They fry them separately from the onion rings and breaded chicken. While they don't have a gluten-free bun, every Burger King I've visited so far has been knowledgeable about making a bunless burger, which they call a carb-free burger.
The person working the drive-thru at 8 PM on May 3rd should be let go. I've never experienced such poor treatment at a drive-thru. Customer service matters so much. I ended up going to the McDonald's across the street instead because I couldn't handle the attitude. Book a table now
I had to wait in line for 22 minutes with four cars ahead of me, just to order three small items. When I finally got my burger, it was so cold that the cheese didn’t melt, and they didn’t include any sauce for the chicken fries.
The server, DJ, was very friendly. However, there weren't enough staff members, as we had to wait 40 minutes for our food in the drive-thru. We ordered two burgers, two fries, and three drinks.
The staff's communication could use improvement when addressing questions. However, the food was up to my expectations, and my order was prepared within a reasonable amount of time.
Burger King continues to offer budget-friendly meals, but I've observed a shift in the flavor of their burgers. They appear to be lacking in taste and are overly salty. Book a table now
I visited for an early lunch, and the staff was incredibly friendly! The food was fresh and served hot. This is definitely one of the best Burger Kings I’ve been to.
The food was satisfactory, but I was quite taken aback to find exposed wiring in the men's restroom!
Dishes
Book a table now
Springfield
Categories
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North American
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Sandwiches
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Fast Food
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American
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Burgers
Amenities
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Accepts Credit Cards
- Table reservation
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Good For Groups
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Curbside Pickup
- Reservation
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"Excellent hot coffee! The restaurant is very clean! Definitely recommend checking it out!"