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"Staff laughing, messing about behind the counter and inappropriate language used. Toilets were filthy. Cold food the chips were the only item hot Give it a miss"
Phone: +441841508186,+441637872100
Address: United Kingdom, TR7 2NG, Newquay
City: Newquay
Website: https://locations.burgerking.co.uk/newquay/4-5-station-approach-cliff-road
Dishes: 4
Amenities: 8
Categories: 5
Reviews: 1038
The wait time for a basic menu item was unacceptable. When it finally arrived, it was cold and missing ingredients. It was disappointing to learn that they don't offer ice cream or milkshakes, especially considering their location by the sea. Although you can find these items elsewhere, I was hoping to enjoy them together with my meal. The service seemed lacking, as I didn't see the staff even use the salt shaker during the 25-minute wait for my double burger and fries. The chips were cold, bland, and unappetizing, while the burger was lukewarm and missing onions. It was clear that the staff did not put much care into their work. I expect a certain standard when dining out, even if it's not...
Burger King in Newquay is supposed to open at 10 am on a Saturday, but unfortunately, that was not the case during my visit. I arrived at 10:20 hoping to grab a burger and coffee before catching my train, but to my disappointment, the restaurant was still closed. The manager seemed more interested in sniffing food in the back than opening the door for customers. After a lot of waiting and confusion, it became clear that the staff were not on top of things and I decided to leave empty-handed. Overall, I would not recommend visiting this Burger King if you are in a rush or expecting quick service.
I went to the restaurant to take advantage of the offers on the BK app and I was not disappointed. The service from the young lady who served me and others while I waited was exceptional - very polite and professional. The food was amazing for "fast food". I ordered 2 Chicken Royale meals with fries and a drink for less than ten pounds. It was great.
The young lad making the Burgers was utterly clueless ..The waiting time was unacceptable , The food was overpriced for what you get. On the plus side, friendly service.
Staff laughing, messing about behind the counter and inappropriate language used. Toilets were filthy. Cold food the chips were the only item hot Give it a miss
