The highlight of my visit was the drive-thru service. The lady who took my order and payment—her name was Santrice, I believe—was absolutely wonderful. If there were more employees like her, the world would be a better place. She was professional, extremely polite, and very helpful in guiding my selection. She truly brightened my day.
Because of her outstanding service, this location definitely deserves a 5-star rating. It’s refreshing to see such great employees, especially in challenging times. I must also mention that the rest of the staff appeared to be efficient and professional as well. Great job, everyone, and thank you again, Santrice!
Placed an order here on line paid for my order and I arrived at 11:24 and the guy said they were closed and had closed 30min prior to my arrival. The order was accepted on line and on line it says this location drive through closes at 12mid. The guy I?massuming is a shift leader or manager pointed to the sign on the drive through window stated what does that say? Wow suchcustomer service I will be taking my complaint to Corporate. 5141 Jonesboro rd. Lake City. This location needs to be shut downimmediately. So where?s my money????
I by pass this location to go to another one. Nasty windows, doors.nasty coke fountain area. Finger prints everywhere. One grease ball. Buns are always cold not warm. Employees hanging out smoking where even the people in Jonesboro can see them. Iwent inside one time and I seen an employee bag like he was homeless sitting in the lobby. Dirtiest fast food restaurant I haveever seen.Hands down and it is a new remodel. People don?t have standards or hope in this world.
Trash service here I came in and they got upset that I wanted to order 6 meals on the same ticket they told me to come inside . I proceeded to come inside and the lady was annoyed she told the other worker to take my order that I wanted 6 meals . She said I’m not taking 6 orders so I took my money else where . If you don’t want to work don’t come to work period. Rude Service: 1
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the staff on 3/13/19 afternoon we are great! besides fast and great customer service. the car of my sister broke up in ordering food from and without courtesy personnel and helped to push her vehicle. very friendly and we are nice enough to warm up their food when they came back from the car parts shop, as they and their daughters had to go to and from.
Can't get it right these people working there was more interested playing with there phones than they was serving customers a nd had a nasty attitude Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 3 Service: 1 Atmosphere: 3 Recommended dishes: Breakfast Sandwich
I don't eat fast food very often, but every now and then I crave a specific flavor. A few times a year, I find myself wanting a burger. The one I had at this place was excellent, even if it wasn’t what I typically expect. I really enjoyed the few bites I took!
The worst... I asked for lettuce and tomato.... I got one little strip...shred... Of lettuce... Took it back... They remade it... THE SAME WAY???? horrible... But the cashier was nice
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The drive-thru service was quick, and the staff was excellent. There were only three employees working, but they did an outstanding job!
They were out of whoppers. Unacceptable Food: 1 Service: 1 Atmosphere: 1
