Stopped there Saturday, September 10, 2022 at 8:17 pm. Used the drive-thru. Person said can I help you. I gave my order and after I finished the person told me that they were closed. I questioned them being closed at that time on a Saturday night and was told they were short staffed. Pulling the rest of the way thru the drive thru I noticed 2 people inside and 1 outside texting on their phone. Stopped in today to see the manager. Everybody pointed to a young man standing there. As I was explaining to him what happened, every employee in the restaurant came up and was listening to my conversation. Each one had an excuse or reason as to why they closed early. At that point I realized that what...
Burger King - Table reservation
1408 Lititz Pike, 17601, Lancaster, US, United States Reservation"Love it and the young employees do well working thereFood: 4/5"
Details
Phone: +17173928808
Address: 1408 Lititz Pike, 17601, Lancaster, US, United States
Reservation, Booking
City: Lancaster
Website: https://burgerking.com/store-locator/store/restaurant_2274
Opening hours
Monday: 06:00-23:00
Tuesday: 06:00-23:00
Wednesday: 06:00-23:00
Thursday: 06:00-23:00
Friday: 06:00-23:00
Saturday: 06:00-23:00
Sunday: 06:00-23:00
Statistics
Dishes: 10
Categories: 5
Reviews: 658
Address
Reviews
As I continued through the drive-thru, I noticed two employees inside and one outside who was busy texting on their phone. I decided to stop by the restaurant today to speak with the manager. Everyone pointed me to a young man at the counter. While I was explaining my previous experience, all the employees gathered around to listen to our conversation. Each one offered an excuse as to why they had closed early. I quickly realized that my concerns were not being taken seriously. I remarked that everyone is short-staffed these days, and that should motivate them to work harder. As I turned to leave, I heard laughter and giggles from the staff behind me.
I really enjoy coming here for breakfast! The only strange thing is that the doors are always locked, and the dining area is consistently closed. You can't walk in for breakfast, lunch, and sometimes not even for dinner. I'm not sure why, as there's not even a sign explaining why the dining area is closed. However, the food is fantastic: 5/5!
Worst customer service. Paying employee to stand around and slap, and discuss that they cannot wait to get off work and goofing around is unacceptable and is in part a cause for prices to go up and NOT getting solo work in return. Where we the manager? NOT doing their job! Will not be going back. Book a table now
Great as always and the local color here is wonderful. I would recommend this place very much, but I can not give it 5 stars because they are an old male waiter who works the right side of the restaurant who treats people very badly!
As for vegetarian options, they seem to avoid making the Impossible Burgers. They’ll tell you that you can’t order them, but they don’t bother removing them from the app.
this burger king sucks. the dune is never open. the doors are always locked. it would be nice to have a sign outside when the restaurant is open or just the ride thru.
A wonderful place to eat in great people the workers are beautiful and clean and respectful I love eating there will come again and again Book a table now
Good BK food. Still have Covid protocols in place. No catsup pumps.
Love it and the young employees do well working thereFood: 4/5
Dishes
Book a table now
Lancaster
Categories
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North American
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Fast Food
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Breakfast
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American
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Burgers
Amenities
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Accepts Credit Cards
- Table reservation
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Curbside Pickup
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Good For Groups
- Reservation
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