Very disappointed if I was able to give a NO STAR AT ALL I would they don't even deserve one drive-thru staff very disrespectful very unprofessional and on top of that I was given the wrong order I don't usually complain I usually give retail the benefit of the doubt because I did retail before and I know how it is but this one cross the line and I know that some customers can be disrespectful but that doesn't mean that you could take your frustration or not greet your customers or whatever the case may be that you're going through don't take it out on everybody else cuz it's not our fault you want to please your customers be friendly and you don't have to be professional to do that you want...
Burger King - Table reservation
1298 Millersville Pike, 17603, Lancaster, US, United States Reservation"I love this restaurant. Good food, reasonable prices, very classy staffFood: 5/5"
Details
Phone: +17178941233
Address: 1298 Millersville Pike, 17603, Lancaster, US, United States
Reservation, Booking
City: Lancaster
Opening hours
Monday: 06:00-01:00
Tuesday: 06:00-01:00
Wednesday: 06:00-00:00
Friday: 06:00-01:00
Saturday: 06:00-01:00
Sunday: 07:00-01:00
Statistics
Dishes: 10
Categories: 5
Reviews: 822
Address
Reviews
I am extremely disappointed with my experience. If I could give zero stars, I would, as they don’t even deserve one. The drive-thru staff was incredibly disrespectful and unprofessional. To make matters worse, I received the wrong order. I usually don’t complain and tend to give retailers the benefit of the doubt since I have worked in retail myself, but this experience crossed the line. While I understand that some customers can be difficult, that doesn’t excuse the staff's attitude or lack of courtesy. It’s essential to treat all customers with respect, regardless of what challenges you may be facing. If you want to keep your customers coming back, please ensure that you double-check order...
When we pulled up to the speaker the lady that tock our order was very rude it was our first time after ten so we didn't know they only had a selection of the menu offer.i literally wanted to just pull away but my kids were hungry.when we got the food the fries were hot but they were not cooked all the way through the nuggets were warm but again not done all the way. When u talk to some one taking the order you should pay them attention but felt like the people that were working was more important than us she keep talking to them about their jobs.
My order was taken right away (In-store).My order was quickly filled; burgers were wrapped nicely, fry container filled generously.Food was hot and delicious!Interior and exterior of business was clean and presentableI witnessed a lot of customer traffic from the drive-thru and walk-ins. This says a lot about the service and quality of the food..I highly recommend this Burger King location! Book a table now
I just dropped by hoping to get King Jr. meals for the kids. The staff went above and beyond to accommodate us, even though I arrived 30 minutes early and they were still serving breakfast! The fries were hot and delicious! This is our favorite Burger King in the area!
I will not recommend this place to anyone. Rude people. Chubby guy as manager was sticking his hands down his pants in front of me. After that he finished prepping the food. I walked out. Pigs.
Literally sitting in their parking lot canceled my order because they didn't have large cups, happy meal items, chicken fries, etc. This place is the worst place to try and get food at.
Just don’t go here 30 minutes before close everything will be cold and they won’t make anything fresh before closing Food: 2 Service: 3 Atmosphere: 3 Book a table now
Very Rude over the phone. Whoever works up front July 2, 2023.. needs to fix there service Food: 4 Service: 1 Atmosphere: 2
I love this restaurant. Good food, reasonable prices, very classy staffFood: 5/5
Dishes
Book a table now
Lancaster
Categories
-
Delivery Services
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Bacon Cheese King
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Chicken Nuggets
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Fast Food
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Burgers
Amenities
-
Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Wheelchair Accessible
- Table reservation
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Accepts Credit Cards
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Curbside Pickup
- Reservation
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