Absolutely appalling. Took 40 mins to get two coffees. There were people queuing up to complain that items were missing from their orders. The people serving just had no idea. It got so bad they had to look through every order to check what was inside and still forgot to give people things like drinks. Some people ordered ages after us and got their order before us. Abysmal service. Worst ever.
Burger King Leicester Square
Leicester Square, City Of London,Westminster, United Kingdom, City of London,Westminster Reservation"Food was very fresh and the environment was very enjoyable. Service was very quick and the team was very friendly."
Details
Phone: +442079300158,+442073216070
Address: Leicester Square, City Of London,Westminster, United Kingdom, City of London,Westminster
Reservation, Booking
City: City of London,Westminster
Website: https://locations.burgerking.co.uk/london-west-end/17-21-leicester-square
Opening hours
Monday: 09:00-23:00
Tuesday: 09:00-23:00
Wednesday: 09:00-23:00
Thursday: 09:00-23:00
Friday: 09:00-23:00
Saturday: 09:00-23:00
Sunday: 09:00-22:30
Statistics
Dishes: 10
Categories: 5
Reviews: 11390
Address
Reviews
Terrible place, we visited at 1130pm for takeaway and the upstairs toilets were closed, the downstairs disabled wc was locked I asked to use this and the 2 rude security guards said no, that’s illegal. No apology nothing. Not American service here!
This is the worst service I have ever experienced. I tried to cancel my order and the employee I spoke to was unhelpful and did not resolve my issue. I will not be returning to this restaurant again.
I was disappointed that I couldn't bring my emotional support boa constrictor into the fast food chain for his happy meal at McDonald's. However, Pizza Hut allowed us in, which I appreciated. Book a table now
What a horrible experience! I hope they see this review the guy working here literally kicked someone off a table to give it to someone else as he didn’t want to open the upstairs floor!
The food was piping hot when we picked it up, the restaurant was clean, and the staff were friendly. Despite how busy the restaurant was, all the food we ordered was hot and delicious.
Terrible staff especially the manager Very rude We had a key for the disabled toilet and his attitude towards us using it was absolutely awfull Avoid the place at all costs
Stop serving customers cold fold slightly heat not acceptable, prices nearly double mc Donald's, won't be back in burger king again disappointed customer Book a table now
Smelly disgusting restaurant with third world toilets! Complained to customer services who ignore you! Mess everywhere
Food was very fresh and the environment was very enjoyable. Service was very quick and the team was very friendly.
Dishes
Book a table now
Categories
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Fast Food
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American
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Mexican
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Cheese
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Meat
Amenities
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Wheelchair Accessible
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Highchairs Available
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Accepts Credit Cards
- Table reservation
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Diners Club
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Mastercard
- Reservation
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