Waited 35 minutes in line to eat on site. What is the issue you ask? It should not take that long with three people on the line making food for the six people in front of me. The line was constantly interrupted to do online orders and then the 3 of the six people in front of me can't seem to get it together when walking through and placing their orders while in the line. They had their other family members to order for who were sitting. The biggest inhibitor seemed to be the constant interruptions by online orders. I say run another line for online orders only so you do not interrupt the flow. Standing in line 35 minutes for a burrito is unacceptable. The place was freezing, the door was lef...
I come to this location often.. and they start putting up the chairs on tables and taking the premium drinks away.. (lemonades and horchata 2 HOURS prior to closing.. OTHER cafe rio locations I go to DO NOT charge me for sour cream and fajita vegetables in their bowls, so I am aware of what the price SHOULD be.. this location, however... charges for BOTH sour cream,. AND Fajita vegetables EVERY time I come to eat here.. I told the cashier about it.. (like she cared.. then some other staff that was overlooking I told them they were over charging, and they got irate and argued with me, causing a scene. The location in ALISO VIEJO, is better managed and provides WAY better service. The average...
Not a remotely good experience. They are trying to be a chipotle knock off with mediocre ingredients and even worse customer service. Just spent over $120 for our group worth of main courses . Then another $14ish for some nachos to start. The nachos were absolutely pathetic and the cheese was not remotely cooked, he ran it through the oven and didn 't even bother to see it was done before capping it and sending it down the line. I asked for some a little bit more sour cream and they said it would be extra.. I was over it and left. Took the food home and nobody really enjoyed it. I hate throwing food away, but who is going to eat it??......lol ended going to taco bell, at least you know what...
We ordered catering for an office luncheon and the delivery was 40 minutes late. We hade been given a discount on this order because the last time we ordered some of the food wasn't thoroughly cooked. Not a great option for catering which is disappointing since we love the food.
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Shout out to the person who was concerned about my well being while I sat outside for 6hrs waiting for my ride. Too bad I am too poor to get food and review it but I am sure it would be delicious.
Food is below average Overcharging for fajita vegetables and sour cream that is usually free at other places. I bet they will start charging for salt, napkins, and plasticware
The food is amazing but the service here is ON POINT. I ordered a catering order and it was ready on time and accurate. The person helping me was awesome! Great job.
Great place, friendly staff. Prices are high everywhere but this is pretty reasonable for the amount of food.
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Yummy n fresh. The lady that took our order was sooo nice!
ordered 2 tacos and my elote and cheese was missing
Sausage, Egg Cheese Biscuit Combo
App Snack 2 Krystals Small Drink
6 Cheese Krystals 6 Chiks Combo
Bacon, Egg Cheese Biscuit Combo
Fire Grilled Chicken Quesadilla
Steamer Pack 24 Krystals Combo
Fire Grilled Chicken Enchilada
Original Scrambler Bowl Combo
Low Carb Scrambler Bowl Combo
Chile Roasted Beef Quesadilla
