I and my guests had the worst experience at this restaurant. We had a baby shower here yesterday and it was a disaster. The electric went out as we were welcoming our guests. Very disappointed as a happy event went to a very stressful and uncomfortable time. We went on with the shower thinking things would have worked out as we were told by the owner that it would be. However, it was degrees in the place, no ventilation, they had no back-up in the kitchen and had to work on a camping stove. Food was not full portions, cold especially the chicken and people by this time were very uncomfortable and afraid to eat the food, Along with that a window shade fell down from a large window and hit the...
My guests and I had a terrible experience at this restaurant. We hosted a baby shower here yesterday, and it was a disaster. The power went out as we were welcoming our guests, turning a happy event into a stressful and uncomfortable situation. Despite being assured by the owner that everything would be resolved, the temperature inside reached 85 degrees with no ventilation. The kitchen had no backup plan and had to rely on a camping stove, resulting in small, cold portions of food, especially the chicken. Guests were hesitant to eat due to the conditions. To make matters worse, a window shade fell and hit one of our guests. The owner was unapologetic and offered no solutions, even when emer...
I recently held my baby shower at Capri of Downers Grove and I am absolutely amazed! The restaurant is stunning, with an elegant yet comfortable atmosphere that makes you feel like you're in a cozy family setting. The staff is exceptional - friendly, knowledgeable, and attentive. The manager was outgoing, fun, and reliable, making the planning process smooth and stress-free. The food was delicious, with guests raving about the generous portions and incredible flavors. The bar selection was impressive, the space accommodated our large group comfortably, and we were able to decorate as we pleased. I highly recommend Capri of Downers Grove for any occasion - lunch, dinner, drinks, events, you n...
After a long day of baseball and a track meet, we decided to pick up food to go. Unfortunately, when we got home, all four of our orders were incorrect. I called the restaurant to complain, and the manager went above and beyond by personally delivering new meals to my house. He was incredibly accommodating and wonderful! I had hungry and tired kids, so finding our orders were wrong was disheartening. In my opinion, Capri excels in customer service and customer satisfaction.
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We had picked up food to go after a long day of baseball and a track meet. When we got home, all of our orders were wrong. I called to complain and the manager BROUGHT OVER for new meals to my house!!! He was SO accommodating and so wonderful! I had hungry tired kids and when you open up the bag and find out your order is wrong....you just want to cry. Capri, in my book, is OUTSTANDING with customer service and customer satisfaction!!!
Very disappointed we had to wait over 30 minutes past our reservation time to even be seated. They seemed to be overwhelmed. Once seated, 10 minutes before a server approached us so overall set a bad tone for dinner......food good as usual.
I came to Capri with a good attitude given most restaurants in Downers Grove have exceeded my expectations. This is the first place to disappoint me. We...
I love Capri Of Downers Grove! In an area filled with great dining spots, Capri offers sweet hospitality. We stopped in one evening and they said were...
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We love the music in the background especially when they play Frank Sinatra. Maybe my husband ordered the wrong food but mine was great.
All in all very good. If I were to be picky, I'd say my linguine could have come out of the water minutes earlier. Good meal tho.
