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"Very nice place food was lovely staff nice and friendly will come again xxx"
Phone: +44174428905
Address: Carr Mill Hotel, 18 E Lancashire Rd, Saint Helens WA11 9AD, United Kingdom, Prescot
City: Prescot
Website: https://www.greeneking-pubs.co.uk
Dishes: 2
Amenities: 2
Categories: 5
Reviews: 1508
Absolutely disgusting. By the time I got my food, the others had nearly eaten theirs and mine was cold and rubbery. My husband said his mash tasted like it had come out of a packet. Staff did come out, eventually, to explain why mine was late, the person who was doing the cooking wasn’t a chef because all they’d chefs had been given the night off and they had forgotten to put something on mine so they were waiting for it to cook. We did get free desserts. When I found out that they had turned the coffee machine off, before we had finished eating, I was less than impressed. Soon turned it back on after I spoke to the smirking bartender. We are less than impressed. My recommendation, find some...
We did have an issue with our mains, but the manager was amazing refunded us and give us free drinks and kids desert she really went above and beyond. They were manic in here when we went. The staff are a complete credit to themselves. Some of the older customers where dam right rude when speaking to staff, which really irritated me!!! I can not fault these amazing people my little boy got upset due to a video he was watching and a staff member who was cleaning the table at the side of us went and got him a toy just to cheer him up. Apart from our mains the roast of our food was amazing and we will definitely be back
Just been for Sunday lunch, we had the roast beef dinner, excellent, lovely well cooked beef, lots of vegetables and roast potatoes served with a Yorkshire pudding, stuffing, mashed potato and gravy. Well presented and served by a very cheery , friendly, polite lady. The only reason I didn't give 5 stars for service is because there was only 1 person serving at the bar. Otherwise, a lovely lunchtime
Food was nice and some things a bit different but parts of the meal were cold and the plates were cold so didn't keep the food warm long enough which was a shame. Also took an age to come. Two people who were sat close to us and ordered around 45 mins after us got theirs straight after ours. Place was clean.
Very nice place food was lovely staff nice and friendly will come again xxx
