Donato's Italian - Table reservation

My family and I had our family dinner at Donatos. We waited over an hour because the hostess said up to 7 people need to have a reservation even though when my aunt called the place, they said we didn’t need a reservation. We got our table, everything was alright till our food came. My uncles food was cold, my brother’s chicken on the Alfredo pasta was dry. And we were treated horribly by the staff. When the manager came, she was drunk, drinking on the job is not a good idea. And how did we know?, her words were slurring and her movement was not right. The most important aspect of all, my aunt has celiac disease. The restaurant said they serve gluten free on separate cookers, but last night,...

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If you’re from NY this place is a must, and I’m not lying, you’ll thank me. The atmosphere should be a 10, ok it’s Stacey’s birthday dinner and we picked the right place, Italian who doesn’t love it, the food was good but they messed up Stacey’s dinner, she wanted the eggplant parm and got the chicken like I had very good, our server made the meal by singing Happy Birthday to Stacey in Italian, so it was ok she made a couple mistakes. ENJOY THE PICTURES

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UPDATE: was contacted by management offering to remedy the experience. Revolting papardalle. Chunk of noodles, sprinkled ground beef mixed with some cheese sauce. Evidently this is their new recipe per our server.

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Such a fun place for dinner! We had the summer special. Great food and service.

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Do not order the salmon as it was undercooked the risotto was cold.

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