I've been a regular customer at this restaurant, especially because of their Wednesday buy-one-get-one-free sundae offer, which helps me keep track of my usual order prices. However, during my last visit, I was surprised to find that I was charged more than I typically pay. The sundae cups, which were the same size as the regular cups, were listed at a higher price than I had ever seen on a buy-one-get-one-free deal. When I questioned the cashier about this discrepancy, they became argumentative since I couldn't recall the name of the person who had quoted me the regular cup price. It felt like the restaurant was trying to take advantage of customers by misleading them with false advertising...
Whenever I get the chance, I always take my family to this restaurant for a special treat. You can count on outstanding customer service, fantastic ice cream, and leaving with a smile every time. Whether you're with family, friends, or enjoying some alone time, I highly recommend Carvel Ice Cream to anyone in search of delicious ice cream.
The owner is incredibly caring and deeply committed to the community. He is extremely polite and respectful. When I had an issue with a staff member, he addressed it immediately without firing her—instead, he helped improve her customer service skills. Richard is one of the most humble and understanding people you will ever meet.
Any time I have the chance, I make a stop here with the family for a treat. One can always expect outstanding customer service, exceptional ice cream, and will always leave with a smile. Be it with family, friends, or even alone, I would undoubtedlyrecommend Carvel Ice Cream to any and all looking for some good ice cream.
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I stopped by Carvel to pick up some sundaes and was greeted by a wonderful young lady named Sky. She was knowledgeable, friendly, and pleasant. With her dynamic attitude, she’s sure to achieve great things in life.
I take my son to this Carvel at least once a week. The employees are very friendly and sweet. The ice cream shop is clean and everyone practices social distancing. Of course the ice cream is always yummy.
The ice cream here is amazing, and the owners are wonderful. I only wish the space was a bit larger since it gets quite crowded due to its popularity. But I suppose that's a positive indication!
It's a cute shop, they have moved it inside so you don't get rained on which is a plus but it becomes crowded at times with a small amount of people
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The staff at Carvel were friendly and welcoming. They accept Google Pay, making the payment process quick and easy.
Wanted some ice cream and ordered doordash before they closed. Got this cute note on our receipt!!! Thanks again!
