I'm not sure if the restaurant was busy before we arrived, but my boyfriend and I were the only ones in line when we placed our order. The ordering process went smoothly, but when we got home, we realized that they hadn't cut or closed either sandwich. Everything was stuck to the top of the box and had to be scraped off onto the sandwiches. Additionally, we ordered two orders of regular, plain fries and only received one box of their gourmet fries in the bag. This is the only Charley's location within a 15-minute drive for us, so going back would be inconvenient. I recommend checking your food before leaving the parking lot.
This was my first time there, I found it kind of a mixed bag. The core of their menu is a cheese-steak, and I have to give them credit there. The sandwich tasted good, and was prepared to order, and served hot, which is unusual under fast-food' circumstances. Pretty much everything else sucked, though. The pop machine was broken. The counter guy got me some pop from somewhere, but no straws! My impression was that the restaurant could have used a thorough cleaning. And, very few customers, which doesn't bode well for the future. Overall, I'd try them again, but drive-through, not eat-in.
the customer service is very lacking. I was the only customer in the whole restaurant and when I told them that the carbonic acid was out with my drink and that it was flat, said the man, I just changed it yesterday. okay, but I can't drink it, so we gave me another cup of coks. only when I left and gave him a whole cup to pour the drain so that I couldn't throw him into her mülldose he asked you something else. but I can tell them why, something as simple as a koks has understood that I will never return.
Always fantastic service. I am so happy they opened up close to my home. They always make my BBQ Philly so tasty! ? Tony is a fantastic manager ? and all staff always friendly and fast service too. ? I love the watermelon ? strawberry ? lemonade ? drink absolutely delicious and refreshing! Thank you all for the yummy food and great service. ? A +. I went today to get my BBQ Philly ? yum yum. See you all soon. Have a blessed day and please ? always stay in business ? I'd starve without you! Lol.
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Always fantastic service. I am so happy they opened up close to my home. They always make my BBQ Philly so tasty! Tony is a fantastic manager and all staff always friendly and fast service too. I love the watermelon strawberry lemonade drink absolutely delicious and refreshing! Thank you all for the yummy food and great service. A . I went today to get my BBQ Philly yum yum. See you all soon. Have a blessed day and please always stay in business I'd starve without you! Lol.
I visited this restaurant with my partner and we found the portions to be small for the price. Out of the 3.5 dishes we ordered, one was not prepared correctly during a quiet afternoon at around 5pm. The server had difficulty understanding and speaking English, which caused some confusion during our interactions. This experience is not a reflection of my opinions on immigrants, as all four of my grandparents were immigrants themselves. It was just a challenging situation.
I went through the drive thru..had to call to see if they were open. I ordered the manager special little huh philly .frys and 4 wings. they have me for this .rang up 4 wing separated then loaded me for q 6 peice wing combo. I asked what I was complaining, she couldn't explain that it was getting the manager...when he just wanted to argue with me. I was charged by almost 10.
First time at a Charley's. I had the boneless wings with Teriyaki sauce and it was really good. The boneless wings were s good size and the sauce was tasty. I would have liked the fries more well done though. The place was clean, the staff friendly and overall it was a good experience.
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the first time you're here. it is a little unique to get a philly w/ salat on it. not used to how my wife ordered for me. other than that had not badly had better.
Price is to high for low quality .filthy inside The ceiling was leaking water all over the floor. The soda tasted like well water. I wouldn't go there again
