I hope a manager reads this and takes note of who was working on September 10, 2022, at 9:05 PM. There was a woman at the right-side drive-thru whose name I don't know, but she truly deserves a raise! I requested some buffalo sauce at the last minute, and she promised to include it in our bag. After that, we were told to pull forward to receive our order, and a gentleman came out to deliver our food. We chose to sit down to eat, and before I even realized that we didn't have the buffalo sauce, the woman came over with it—without us having to ask again. That was incredibly thoughtful, and she definitely deserves recognition for her exceptional customer service! Many people in the fast food in...
The only highlights of our meal were the Coke and the mozzarella sticks. Unfortunately, they messed up the featured burger by using American cheese instead of Swiss and failed to include the Parmesan-dusted onion. If there were supply issues related to the burger, they didn't inform us. The half-pound chicken bite box was mostly fries and contained less than half a pound of chicken bites. We were also disappointed to discover after receiving our mango drink that it didn’t have any mango chunks in it. Overall, our experience at Checkers this time was quite disappointing. We understand that supply shortages can happen, but it’s important for the restaurant to communicate these issues, especial...
Since the new management took over, the service has declined significantly. I was informed that I couldn’t place an order at the drive-thru because I wasn’t in a vehicle, yet the windows are closed for service indefinitely. After experiencing multiple issues with rude staff, receiving the wrong food, and not getting the correct change, I’ve decided to take my business elsewhere. I will no longer be visiting Checkers and Rally's. I do not recommend this place.
This is the best Checkers in the city! I had a great experience at the checkout; the staff member was fantastic with customer service. The team got my food to me quickly, and everything was delicious. I particularly appreciated the service from the man in the blue shirt!
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This is the best Checkers in town! I had a great experience with the cashier; he was fantastic at providing customer service. The team was quick, and my food came out super fast. Everything tasted delicious! I will definitely be back to see that guy in the blue shirt!
The food was delicious, but the only option is the drive-thru. Not everyone has access to a vehicle, and it’s not fair to turn away customers who walk up.
The food was prepared quickly, the customer service was excellent, and all the staff members were extremely friendly.
The service was prompt, customer care outstanding, and every staff member was exceptionally friendly.
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This restaurant at the corner of Parsons Ave and MLK appears to struggle to draw in diners.
This location at Parsons Ave and MLK does not serve anyone who walks up to order food.
