I used to come here often but they are too expensive now. Came here on 5/25 for table service and ordered a beef noodle soup. The waitress was an Indian lady instead of the normal Asian lady owner. The Indian lady printed me a receipt with a surprise mandatory 20% !!! tip on it. The tip was not optional. Normally, I will give about 15% tip with cash and 18% tip with credit card but maybe more depending on how I feel. I paid cash thinking I would get a discount but she said it was same price credit and cash. 20% tip is outrageous. Why would I pay cash if there is no discount? There is no benefit. With a credit card, I get the convenience of not needing to carry cash and I get points. In total...
I have gone to this restaurant twice.First time: great food and the waitress who was Indian was lovely 5/5. Gave a good tip too.Second time: horrible service. Horrible. I went for lunch and got a Asian waitress. She asked me what I wanted to drink. I said Diet Coke. She’s like I have Diet Pepsi. I said no thank you. And then she said okay okay I have Diet Coke. I will get it. When she brings my soup out next half of the soup is on the plate she brings it out in. It’s like she was in a rush to get things done, which I would have understood if the restaurant was packed. I was the only customer. Then she brings out my food, i had to ask Atleast 4 times for then sauces: hot sauce, soy sauce and...
I used to love this place and frequent often. I noticed the deterioration of the restaurant over the past couple visits but my last visit will be just that, my last. Service was horrible, and though the food is usually good I was incredibly disappointed when my favorite dish came served over chopped romain instead of the normal peppers and greens. When I asked my server about it she made it out like I was stupid and had no clue what I was talking about.... Yet I have ordered this EXACT dish with 0 modifications probably close to 20 times. Although the ambiance is nice and the restaurant is big- given the incredibly obvious decline is service I will not be returning. This place has so much po...
Manager lied that her card system was not working to get cash, then suddenly offered card payment option when our tip for lackluster food was not as large as she had hoped. Admittedly we went for dim sum dishes at a Sichuan restaurant, but it does advertise these as made in house. I'm fairly sure they were, but they were pretty bad, as well. Best dish was from the normal menu. All were obscenely overpriced. If having this experience in a restaurant seemingly transported from mainland China circa 2000 while listening to some very nostalgic Taiwanese pop (my favorite part) sounds good to you, go ahead. The soundtrack may also include a manager yelling at her staff. A lot.
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The restaurant has ample space, making it suitable for large groups, and there is plenty of parking available behind the building, which I really appreciate. In terms of authenticity, I believe ChengDu holds its own against other Chinese restaurants, so you won’t need to venture to Queens or Chinatown.
Overall, we had a fantastic experience and thoroughly enjoyed our meal at ChengDu in Franklin Square, NY. However, I would suggest they tone down the upselling, as it can negatively impact the dining experience. I look forward to returning and trying more of their dishes.
A authentic szechuan chinese restaurant in a world where general tsos and orange chicken are the usual go to staple, am i in the right place? Did they open in the right location? Either way i was pleasantly surprised driving out to this neck of the woods and seeing something as authentic as cheng du chinese cusine, i can only hope this tend continues. Judging by the reviews here it seems like the locals feel the same way about this restaurant.
Dined in for dinner on a Tuesday. Restaurant was fairly empty and most customers were there to take-out. Good food and clean restaurant. Attentive servers. However, prices are considerably higher than competing restaurants. Parking lot in back is convenient.
Service: Dine in Meal type: Dinner Price per person: $50–100 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Beef in Garlic Sauce, Peking Duck
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You absolutely have to try the Wonton in Chili Oil! If you love spicy food, this place is a must-visit! I highly recommend it! Food rating: 5/5.
Wheelchair accessibility: Accessible for wheelchairs.
Dietary options: Plenty of vegetarian and steamed food choices available.
D6. Pan-Fried Shrimp& Pork Chive Dump （6） Xiāng Jiān Xiān Xiā Zhū Ròu Jiǔ Cài Jiǎo
D17(B) Whole Canada Lobster Congee (1.5Lbs) Xiān Měi Jiā Ná Dà Lóng Xiā Zhōu
D10. Beancurd Skin Roll With Pork Bamboo Shoots （3） Háo Huáng Xiān Zhú Juǎn
30 Pcs Shrimp Pork Chive Dumplings (30Lì Xiān Xiā Zhū Ròu Jiǔ Cài Jiǎo）
D18. Crispy Bacon Shrimp Enoki Mushroom Roll （3） Cái Yuán Gǔn Gǔn Juǎn
D13. Pan-Fried Chives Pancake With Shrimp (3) Xiāng Jiān Jiǔ Cài Bǐng
D14. Scallop With Pea Sprout Dumplings (3) Dài Zi Dòu Miáo Jiǎo
Shredded Pork W. Pickled Noodle Soup Zhà Cài Ròu Sī Tāng Miàn
30 Pcs Shrimp Shumai W. Pork (30Lì Xiān Xiā Zhū Ròu Shāo Mài）
30 Pcs Chive Pancake W. Shrimp (30Lì Xiāng Jiān Jiǔ Cài Bǐng）
