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"Thank you for having GREAT employees Chick-fil-A! It's a very busy place, but the service is speedy and done with a smile. There delivery driver even helped me push my car one night, because it had stalled at a stop light. He was such an angel. He didn't have to help but he seen I was in trouble and took action."
Phone: +16088334344
Address: 430 South Gammon Road, Madison, 53719, United States Of America
City: Madison
Website: https://www.chick-fil-a.com/locations/wi/west-towne?utm_source=yext&utm_medium=link
Monday: 06:00-21:00
Tuesday: 06:00-21:00
Wednesday: 06:00-21:00
Thursday: 06:00-21:00
Friday: 06:00-22:00
Saturday: 06:00-22:00
Dishes: 10
Amenities: 6
Categories: 5
Reviews: 18358
Usually great. Not today. I ordered a coffee, among other things, and they never brought it out to the curb side. Like 20min went by so I ordered another one. Got that one but they didn’t bring anything to stir the coffee with. Also, usually they put the sweeteners in. I’m moving so I didn’t have any spoons or utensils. I went in and they offer a refund or something else for the first coffee I never got. So that problem was resolved. Once I left and was on the road, I’m about to eat my chicken sandwich, which I ordered with double pickles, and it didn’t have any. I left 4 stars cause they resolved the first problem and I’m sure they’d have resolved the other one.
This place runs like a well oiled machine!! Ever time I have been here my order is correct, the food is good, and they always say with a smile”It’s my pleasure.” They have awesome customer service, and that is so rare anymore! I went to the drive through, and they gave me free fries, and that is all I ordered. I asked them why it was free, and they said with a smile just because! When I thanked them they’d said it’s my pleasure! When I placed my order she asked me if I would be scanning my app. I said no, I didn’t know they had an app
Although we dined in, both drive-through lanes were flowing rapidly. The restaurant was 90% to capacity and we waited for our food about a minute before being served at our table. The two of us had spicy chicken sandwiches Plus waffle fries and everything was delicious. I forgot to bring my cell in for photos. Chick-fil-A is Simply Amazing
Still doing the outside 'pandemic ' car service. No matter. They are very friendly and efficient workers and I appreciate all they do. Hit the drive thru instead of a jaunt inside, paid and received my food in under 5 min. Now that 's quick service!! Order was correct, handed to me with a smile, food was hot and I was on my way!!
Thank you for having GREAT employees Chick-fil-A! It's a very busy place, but the service is speedy and done with a smile. There delivery driver even helped me push my car one night, because it had stalled at a stop light. He was such an angel. He didn't have to help but he seen I was in trouble and took action.
