It’s disappointing to see that the service and food, which used to be excellent, have declined. I’m giving a two-star rating because my family and I recently ordered takeout. After arriving home, which is less than ten minutes away, we found that the fries were very soggy and seemed undercooked. Additionally, when we placed our order and requested extra items like salt, they were not included in the bags. This isn’t the first time this has happened; instead, the bag was filled with pepper. It appears that customer service has declined, especially considering the lack of attention to these small details.
On September 27, 2024, I visited the restaurant to place a takeout order. I ordered a Cobb Salad with two slices of avocado and Avocado Ranch dressing, and my order number was 11611802. However, when I got home, I found that my salad was missing both the avocado slices and the dressing. I called the restaurant to address the issue, but I was told that the manager couldn't do anything to resolve the mistake. I find this level of service unacceptable.
The food is always delicious, but the portion sizes make me feel like we're living in a recession. No matter what size I order, the fries just seem to be getting smaller and smaller. My daughter's order came with only three large waffle fries! The size of the chicken has also shrunk, and there's often something missing from the sandwiches. I’m loyal to Chick-fil-A, but sometimes it feels like I’m at McDonald's!
I've noticed a decline in the quality of customer service lately. I didn't receive ranch dressing for my salad, and a young staff member asked me to prove that it wasn't provided. I ended up using the ranch I had at home instead. Because of experiences like this, my family and I are visiting this restaurant less frequently than we used to.
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This restaurant is always busy, and they have limited space, but they do an excellent job. I love Chick-fil-A! As for parking, there's only one entrance and exit to the main road (441), which can make getting in and out a bit slow. However, the service is good, and the food is fantastic!
Excellent service! This place is always bustling, but they've implemented changes to minimize waiting times. They've added an extra drive-thru lane and redesigned the parking lot and drive-thru layout to prevent congestion at the entrance. I absolutely love my Chick-fil-A!
Excellent service quick turn around and the food tasted great. All fast food restaurants could learn a lot from their service.
It was a to go online order for 7 school workers. Everything was perfect when I got to the school.
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I usually get takeout, and the service is consistently fast, making it perfect for lunch breaks.
The restaurant is accessible for individuals in wheelchairs.
Hand-Spun Milkshakes (Cookies Cream, Chocolate, Strawberry, Or Vanilla)
Chilled Grilled Chicken Sub Sandwich (Limited Time)
Grilled Market Salad W/ Spicy Grilled Filet (Cold)
Breakfast Burrito (Chicken Or Sausage) - Combo
Soup Salad (Large Chicken Soup And Side Salad)
Grilled Market Salad W/ Grilled Filet (Warm)
Grilled Market Salad W/ Grilled Filet (Cold)
Chick-Fil-A Chicken Deluxe Sandwich - Combo
Grilled Market Salad W/ Chick-Fil-A Filet
Grilled Market Salad W/ Grilled Nuggets
