Messed up my order today, and they proceeded to blame me. We ordered a #4, instead I get 4 minis. Employee sits there for minutes, while my 5 week old twins, son and husband are waiting, as she tried to decide what she was going to do about the situation. Since it was too diff for her, as the manager she claimed to be, I returned the whole order. I am familiar with the location downtown Chicago on state and how their customer service is supposed to be and they dropped the ball. Remember, in fast food, the customer is always right. We ended up going to McDonald’s next door. Thanks for wasting my time with the wrong order.
The service and food quality at this restaurant has traditionally been excellent, but with the new management, I have noticed a decline in the typical Chick-fil-A experience. The chicken nuggets are sometimes burned and the salads are not as fresh. However, I still love Chick-fil-A as a brand and appreciate their attention to detail, such as live flowers and children's placemats, even though it is a fast food restaurant.
mobile order, first time at this place, just as good as the ones I'm going in the rule. clean restaurant, friendly staff. I’m sure if I “Checked-in” earlier it would have saved a few minutes, but that’s on me. They were still timely and most importantly that they got the order right. I take the accuracy over the speed.
The absolute attention they pay to give you a clean friendly and high quality food experience. It almost doesn’t matter where you are if it’s chick fil a the quality is there and the customer service is impeccable. This one in particular is the very best. It is my favorite fast food place!
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The absolute attention they pay to give you a clean friendly and high quality food experience. It almost doesn't matter where you are if it's chick fil a the quality is there and the customer service is impeccable. This one in particular is the very best. It is my favorite fast food place!
the place is amazing. the portions of eating and size were great. the personal, where very beautiful and the classic chicken sandwich was good and the kartoffel chips were beautiful. the personal ensures that you are not caught in long waiting times. just the best.
the place is amazing. the portions of eating and size were great. the personal, where very beautiful and the classic chicken sandwich was good and the kartoffel chips were beautiful. the personal ensures that you are not caught in long waiting times. just the best.
I love that this restaurant offers an online menu with detailed nutritional information. It makes it convenient to accommodate various dietary needs. The food was delicious, pickup was a breeze, and the staff was very friendly.
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The chicken sandwich was average. The restaurant should improve on their chicken sandwich.
Best fast food chain for sure, good service and kid’s friendly
Hand-Spun Milkshakes (Cookies Cream, Chocolate, Strawberry, Or Vanilla)
Chilled Grilled Chicken Sub Sandwich (Limited Time)
Grilled Market Salad W/ Spicy Grilled Filet (Cold)
Soup Salad (Large Chicken Soup And Side Salad)
Breakfast Burrito (Chicken Or Sausage) - Combo
Grilled Market Salad W/ Grilled Filet (Cold)
Grilled Market Salad W/ Grilled Filet (Warm)
Chick-Fil-A Chicken Deluxe Sandwich - Combo
Grilled Market Salad W/ Chick-Fil-A Filet
Grilled Market Salad W/ Grilled Nuggets
