We were told there was a half hour wait because they only had 1 waitress. It took about 40 minutes until they were ready to seat us. They only had menu through QR code and my phone was at 5% but I made it work. The waitress was nice enough but she was taking her time, especially when putting the order into her tablet. We started with drinks and fried pickles. The straw-eddy Rita was very good and we got a second one later, but the Tito's punch was much too strong. The fried pickles were very dark but not burned, so they probably needed to change the fryer oil. They were still pretty good. We ordered the 6oz sirloin medium rare, what we got was about a 4.5oz medium well/well done steak with a...
We were told there would be a half-hour wait due to only one waitress, but it ended up being around 40 minutes before we were seated. The menu was only available via QR code, and my phone was at 5%, but I managed. The waitress was friendly but seemed slow, especially when entering our order into her tablet. We started with drinks and fried pickles. The Straw-edyRita was very good, and we ordered a second one later, but the Tito's punch was way too strong. The fried pickles were quite dark, though not burnt, suggesting the fryer oil might need changing. They were still tasty overall. I ordered the 6 oz sirloin medium rare, but what I received was closer to 4.5 oz, cooked medium well to well d...
Terrible. I waited 40+ minutes for curbside after the time they said my food would be ready. The food was never brought out. I called, no answer. I went inside and my food was sitting there. Food was terrible. Nothing was fresh. I ordered a kid’s slider meal with fries. Burgers were hard and cold and I could literally count the amount of fries in the container. Original chicken crispers were cold and soggy. Ice was melted in the drinks after she told me they had just been made, and I ordered southwestern egg rolls and only got three when I thought it came with six while paying full price still. This was the worst experience I’ve had here and I’ve been a customer over 20 years. I will never r...
I am livid. I spent $47 on 3 menu items, only to get half of my fajitas order. No beans,no sour cream, etc, none of the things that usually come with this menu item. Only meat, rice and peppers in this container. And I paid for extra tortillas, that were not in there either. All of it was half cold. I've never gotten the fajitas with all the food in one container like it is tonight. Smh Like, Chili's is one of my favorite restaurants, but lately it's been real hit or miss on the accuracy quality of food you get from them. Especially when you order to go from them. Worked all day, hungry af, only for them to drop the ball with simple fajitas that's been on the menu for 30 years... Beyond disa...
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I’m so sad I’m done with this location. I understand times are tough short staff 80% of the time. But 3 times randomly ordering curbside and always missing items. Items that complete your meal. Drinks, sides extra items purchased. We didn’t even wait long for the curbside. They were fast. But again missing food for the 3rd time. So sad. I hope they get better at this establishment. Use to be amazing!
Long wait time after being told 8-10 minutes. Turned out to be at least 37 minutes due to a shortage of wait staff. Seating was too close to the door. Food was very good. Strawberry lemonade was watered down. Wait staff could have been more attentive. Food was brought out before plates were passed out. No courtesy check on how we were doing or what our needs were.
Not a good experience. Wait time was almost 2 hours. They only had a small section open. Not enough servers and took a very long time to be served. They need to hire more staff. I know that times are harder since COVID-19 but this was ridiculous. The food was warm. Had to keep asking for things they forgot. Straws, silverware, and food items the forgot like fries.
This restaurant is great for families. We had to wait for about thirty minutes even though the place was not busy. It seems like they may be short-staffed, like many places these days. Regardless, my children had a wonderful time. The food was delicious and our waitress was very attentive.
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I tried the special which included a drink, soup or salad, and duck. The chicken enchilada soup was delicious and the Margarita was perfect. The portions were generous and the Shrimp Fajitas were mouthwatering.
I enjoyed my visit. I have a few bad ones, but this time my waitress was nice and efficient. Our food was delicious and hot. Drinks were strong. It was a nice evening. I have to protect her again!
