WARNING...do not eat there. Jordan the (manager) is beyond rude. I placed an order tonight for 3 Fajita dinners. All shrimp on all 3. When I got home we opened the bag. Crushed chips and one small container of hot sauce for 3 people's dinner. Then opened the 1st container of food. Maybe 12 small shrimp, uncooked bell peppers and onions. Guess what??? That's it!!! No rice, No beans, No tortillas etc... 2nd and 3rd dinner were exactly the same. All missing the food.. I paid 75.00 for 3 dozen shrimp??? I don't think so!!! I called and asked if I could speak with a manager. This is where Jordan the manager comes into the picture. When I asked what my 3 dinners come with, he didn't know and sound...
Well to say the least after giving them a year and half break because last time we came we ended up walking out hungry because we waited for food for a hour that never got put in that Chili’s still has not changed! When we walk in with less than a half full parking lot us and another group are told there is a wait due to short staff, no big deal right? No wrong we saw our waitress three time when she took our order, when she dropped off the chips and salsa with out a side salad that was ordered and at the very end when she handed us a tablet to pay and as she did I tried to get her attention to get some tops for our dipping sauce and got ignored. The food we waited over 45 minutes for as peo...
We have tried to eat at Mt Pleasant a couple of times. We did not get seated either time. Only one server for the whole restaurant. The management needs to really figure out how to run an eating establishment or get someone that knows how. Even if people call in sick, there should be backups to call. Sunday night ishould have plenty of employees working. We got a gift card for Christmas but I guess we will use it at another location.
Had house salad that was barely a salad so small and don't know what was up with the cook but burger bites was well done and burnt. The hostess that sat me down seemed as if she was on some kind of meds all zoned out and staring at things everytime youseen her, wasn't that busy and floor really needed to be swept. Just not a good chili's. Don't think I'll go back lots of betterspots in town.
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It was horrible! When my order arrived it looked great until I cut my burger in half the beef patty was undercooked. Then I had to wait 20 or 30 minutes for another one to arrive, and it was overcooked and un- seasoned. My fries were cold i had to eat them without the burger. The toppings were on the bottom bun. I would not go back to this one ever ? ?
They had one waitress running the whole place on a Saturday night and she was a Rock Star! The food however was disgusting. I ordered a steak and it taste like they steamed it instead of grilling it.
Even if the back of house gets something wrong the wondefull front staff and great bar tender will make it right for you the food was wonderful.
One of my better experiences with this chain, although our friend's soup was initially served coldParking: Surrounding the establishment
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James was friendly. The food was great.Great lunch with my wife.
The best Chillis out of North East Texas. Always good here.
Lunch Combo Half Order Bacon Ranch Chicken Quesadillas
Lunch Combo Bacon Avocado Grilled Chicken Sandwich
Lunch Combo Chipotle Chicken Fresh Mex Bowl
Bacon Avocado Grilled Chicken Sandwich
Big Mouth Crispy Chicken Sandwich
Honey-Chipotle Chicken Crisper Combo
Pepper Pals Grilled Chicken Dippers
Classic Sirloin* With Avocado 10Oz
Pepper Pals Grilled Chicken Bites
Classic Sirloin* With Avocado 6Oz
