"The food at Chili's Grill was fantastic! We had a minor problem with our pasta, but the manager handled it graciously by replacing our dish. Later, when we realized we had forgotten our to-go boxes, the manager went above and beyond by providing us with two extra servings of the same pasta from their menu. The customer service was outstanding—I highly recommend Chili's Grill, 10/10!"
I was quite disappointed with my visit to Chili’s Grill on the evening of October 13th. While the prices were reasonable and the service was decent, the quality of the food has clearly declined. I ordered the special, which included a drink, soup, and the Cajun chicken pasta. The chicken enchilada soup was bland and almost completely flavorless, which was a letdown since it used to be my favorite soup at any restaurant. The main dish wasn’t much better. The pasta was cooked well, but the chicken was disappointing—it seemed like tiny crumbles scattered on the plate, with the largest piece no bigger than my fingernail, and it lacked any Cajun seasoning. The sauce was tasty, but there wasn’t ne...
I went to Chili's Grill for the Veterans lunch. It wasn't crowded, but I was told the wait would be 15 minutes, so I decided to sit at the bar since there was only one person there. However, no one came to take my order until after all the waiting guests were seated. When my food arrived, there were no ketchup or mustard packets. Despite being passed by several times, no one checked on me. After about five minutes, I had to ask the waitress/bartender for condiments. Once I finished, I waited at least ten more minutes before having to request my check. Additionally, the bar was dirty and cluttered with empty glasses from previous customers. I looked over the menu carefully, but this experienc...
I visited the restaurant around 3 PM, and it was fairly empty with just a few other guests. I chose to sit at the bar, but it took quite a while for someone to take our order. The bartender frequently vanished, and we noticed others arriving and waiting to be seated without any assistance. After several minutes of being ignored, those guests ultimately decided to leave. It seemed there was no hostess on duty, and although the bartender must have seen the waiting customers, he chose to focus on other tasks instead. We felt sorry for those patrons. As we departed, we advised some remaining guests who were still waiting to be seated that they might want to consider eating somewhere else. While...
The presentation of the dishes was attractive, but the flavor didn't live up to expectations. There were no cucumbers present, and the chicken was quite dry. I wouldn’t suggest referring to this as the Chili's House salad. My husband opted for the fajitas, but the guacamole fell short. While there was a reasonable number of patrons, there were still many empty tables. It appears they are facing challenges with staffing and locating quality team members.
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The food at Chili's Grill was fantastic! We had a minor problem with our pasta, but the manager handled it graciously by replacing our dish. Later, when we realized we had forgotten our to-go boxes, the manager went above and beyond by providing us with two extra servings of the same pasta from their menu. The customer service was outstanding—I highly recommend Chili's Grill, 10/10!
Lunch Combo Half Order Bacon Ranch Chicken Quesadillas
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Classic Sirloin* With Avocado 10Oz
Pepper Pals Grilled Chicken Bites
Classic Sirloin* With Avocado 6Oz
