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"The food was incredible! We had a little hiccup with our pasta, but the manager kindly provided us with a new dish. Later, we realized we had forgotten our to-go boxes, and once again, the manager went above and beyond by offering us two more orders of the same pasta we had ordered. The customer service was outstanding—I would definitely recommend this place, 10/10!"
Phone: +16308949966
Address: 310 W Army Trail Rd, Bloomingdale, Illinois, 60108, United States
City: Bloomingdale
Website: http://www.chilis.com
Monday: 11:00 -22:00
Tuesday: 11:00 -22:00
Wednesday: 11:00 -22:00
Thursday: 11:00 -22:00
Friday: 11:00 -23:00
Saturday: 11:00 -23:00
Sunday: 11:00 -22:00
Dishes: 10
Amenities: 6
Categories: 5
Reviews: 1889
I was more than mildly disappointed with my visit. I visited October 13th in the evening. The prices were not awful, and the service was OK, however the food has gone downhill quick. I had the special with a drink, soup, and the cajun chicken pasta. Thesoup I ordered was the chicken enchilada. It was bland, almost completely flavorless which was a disappointment as this soup useto be my favorite out of any restaraunt. The main course wasn't much better. While the pasta was good, and cooked well. Thechicken left much to be desired. It looked like they had tossed the bottom crumbles of a bag of chicken on my plate, the biggestpiece being the size of my fingernail and there was no cajun seasoni...
I visited the restaurant around 3 PM, and it was quite empty with only a few guests present. I sat at the bar, but it took a long time for someone to take our order. The bartender kept disappearing, and we noticed other guests arriving and waiting to be seated without assistance. After several minutes of nobody acknowledging them, they decided to leave. It seemed like there was no hostess on duty, and the bartender, who must have seen the waiting guests, chose to ignore them and focus on other tasks. We felt embarrassed for those patrons. As we left, we advised some of the guests who were still waiting to be seated that they might want to consider dining elsewhere. The food was good, but the...
Went for the Veterans lunch. Wasn't crowded but was told it'd be 15 minutes so I went to sit at the bar as there was only one person there. Nobody came to ask me anything til after all the people that were waiting had been sat. My food came. No ketchupor mustard. Nobody came to check on me. After at least 5 minutes and being passed numerous times I asked the waitress/bartenderfor some condiments. Then when I was done had to wait at least ten more minutes and finally had to ask for my check. Plus thebar was dirty and filled with previous customers empty glasses. The last time I go to that Chilli's.
The presentation was appealing, but the taste didn't quite match up. There were no cucumbers in sight, and the chicken was dry. I wouldn't recommend calling this the Chili's House salad. My husband ordered the fajitas, but the guacamole was disappointing. Although there was a decent crowd, many tables were still open. It seems like they are struggling with staffing and finding quality team members.
The food was incredible! We had a little hiccup with our pasta, but the manager kindly provided us with a new dish. Later, we realized we had forgotten our to-go boxes, and once again, the manager went above and beyond by offering us two more orders of the same pasta we had ordered. The customer service was outstanding—I would definitely recommend this place, 10/10!
