I walked in this place and I was the only person in there. No came right away to help me. These people working in here were so damn loud and laughing it was ridiculous. I can't believe I had to wait to place my order. A guy that was standing at the counter decided to take my order. I had to ask him was he going to take my order. I asked for the manager and she one of people in there loud and laughing about whatever. I told her that all of of them were extremely loud and unprofessional. I was so annoyed by this. Everyone in there Spanish speaking. I'm a black female. I wonder would it had been different if I were Latina. I do not want to go back in here. Very poor behavior from all the staff...
I ordered online. Paid $2.00 for cauliflower rice I couldn't find in my bowl, paid extra for double meat I do not think I recieved even a regular servicing. All of the bowls I ordered were about half full. Two of the five were wrong either missing something or had an item added that wasnt asked for. Chipotle has gone way down hill. It's like you have to stand in line a argue with an employee for a decent serving of food rather you pay extra for it or not. Stop paying for bad services and products.
I was very disappointed during my visit at this location. I requested to have a table cleaned so I could have lunch with my family, I had to remind them multiple times while there was an employee in the dining area exchanging social media info with another customer while the drink station was a mess and most of the tables were dirty. This is a busy location in a touristy area?DO BETTER!
This is a nice Chipotle location to visit while enjoying a walk on the national harbor, the food is great and full of flavor as usual and the servers are kind , if you kindly ask slightly more rice they will give you some. They are very generous as they know its a busy location. There are plenty of space to sit too.
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There was a long line, but that was because we had just gotten out of CADCA conference at the Gaylord and everyone else was going there too. Their staff didn't seem prepared for the big rush of people and it took a while to be served, but it was an enjoyable experience beside that.
I was charged twice on my phone for the meal and the restaurant refused to correct it. They also forgot to include my drink in the order. The service was incredibly rude. I ended up paying $28 for just one bowl of food. Overall, it was a terrible experience.
Nice people working there but the service quality can decline when there are too many people in line like on a Saturday night. They mixed up our order but we didn't notice until we got to our room.
good food they have fresh produce every time I've been here super friendly staff prices aren't bad gets a bit busy on weekends fast service I would recommend this business
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The staff is always friendly at this restaurant. I usually order online and find that the chicken could use more flavor.
Yeah, this place was okay. The sofritas was flavorful and all but the rest of everything tasted very bland. Unimpressed.
