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"Stood in line for 45 minutes. Finally got up to the counter only to watch them proceed to make a dozen online orders in front of me. Gotta do better. On my way out there was like forty people in line and a shelf full of online orders that no one had picked up. Will not be returning."
Phone: +18632484371
Address: 3434 Florida Ave S, 33803, Lakeland, US, United States
City: Lakeland
Website: http://www.chipotle.com
Monday: 10:45 -23:00
Tuesday: 10:45 -23:00
Wednesday: 10:45 -23:00
Thursday: 10:45 -23:00
Friday: 10:45 -23:00
Saturday: 10:45 -23:00
Sunday: 10:45 -23:00
Dishes: 2
Amenities: 10
Categories: 5
Reviews: 1849
The staff is very very RUDE!!!! I asked the guy with the long hair why is he serving me a small portion of rice and he just shrugs his shoulders and said if I want more I gotta pay. Well maybe if he was serving ne proper portion then I wouldn't complain, and when i see the guy after me he serves them a good amount of rice. I left it like that because I didn't want to make it seem like I was a problem. Next the lady I believe the manager the older lady was very rude she also responded back to my brother rude as well when they're being rude first. This is unacceptable and very disappointing for the fact that they have a nasty attitude responded to us in a attitude. I will be contacting HR.
We're in the era of massive supply chain issues. Being out of something can be frustrating, but is understandable.But, when Chipotle runs out of tortillas, they need to put a sign on the door. It took a 40 minute wait in line to discover that bowls and tacos were the only options available.They also need to find a solution for fulfilling online orders that doesn't require a customer to have to stand there and watch 3-4 other orders filled before they're even acknowledged.
the chaos in the restaurant should have been my first sign to go. was hungry and was out all day. when I say hard, I mean severe food poisoning twice from this exact chipotle. I'm talking about vomiting and falling through. miserable for 2 days! keep her restaurant clean youngs. wash hands and change gloves! I will not have returned
I’ll start with the fact that I’ve always loved Chipotle. What happened to the staff? This Chipotle burrito bowl tastes like the face that crazy-eyes girl was making when she was chintzy with the beans and out of guacamole. I eat veggie options there. Wow the look of disgust she shot me. Completely disappointed.
Stood in line for 45 minutes. Finally got up to the counter only to watch them proceed to make a dozen online orders in front of me. Gotta do better. On my way out there was like forty people in line and a shelf full of online orders that no one had picked up. Will not be returning.
