"Our waiter, David, was fantastic. He was very attentive and handled my food allergy with great care."
As I was browsing the menu, a different waiter walked by, and I quickly asked him if the wings were breaded. He looked confused and said they were, but I had a feeling that might not be the case. After finishing with the menu, I set it down, hoping it would signal that I was ready to order. However, I spent another 15 minutes watching the two waiters serve three tables that arrived after me, with two tables even getting their food before I had placed my order.
Finally, my original waiter returned to take my order, which was a simple half-rack of ribs with fries. The ribs arrived in a reasonable amount of time and were good, though not exceptional. I would be willing to eat them again if off...
My husband and I had a date here last night and the restaurant atmosphere was a delight. The customer service was amazing. Our waitress Shannon was super friendly and was tentive to our needs. The customer service here was so above and beyond that even the owner visited our table before and after our meal to make sure we had a great time. We haven't gone to many places in the last year due to being disappointed in the way that customer service hasn't seemed to be a priority even in our favourite restaurants. This is NOT one of those places and will recommend everyone I know to go here. We will definitely be back!
The food is outstanding for the price. For just $25, you get a surf and turf dish that includes steak, a lobster tail, and a side. I also added sautéed mushrooms to my meal and enjoyed a generously sized Caesar salad, which was delicious as well. I highly recommend this restaurant for an affordable meal with great quality. On a previous visit, I tried the ribs, and they were excellent too, especially considering the great price for a full rack on certain days of the week.
We ordered takeout from Chuck's Roadhouse last week, and the food was well-prepared. The portion sizes were generous, leaving us with leftovers for lunch the next day. The salad had fresh ingredients, and the toasted pita was nicely seasoned. Given the price, it was an excellent meal, and we plan to include Chuck's in our takeout rotation for future treats. We've also dined at the restaurant before, and they offer fantastic deals on appetizers and drinks after 9 PM.
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Chuck's Roadhouse in Brantford appeared to use Open Table merely for show. We made our reservation more than an hour before our scheduled time, but when we arrived, the host had no record of it. As a result, we had to wait in line and ended up with an undesirable table where we were forced to sit side-by-side facing a wall, rather than enjoying a view of a TV or anything interesting.
This place was awesome! Not only did they let me book 16 people on a Saturday for a birthday party when 3 other places wouldn't. They went above and beyond for us. I would highly recommend this place especially for a big event. Big thanks to all the staff members and owner for making this birthday party happen! We will be back
The food at Chuck’s Roadhouse is good quality and what you expect at a pub. The service by Paul was very welcoming and he delivered an element of fun to a birthday party we were celebrating. The kitchen took a little bit longer than necessary to deliver on the food, but it was worth the wait.
The wait staff is very friendly, and Shannon never fails to be outgoing and welcoming. The service is quick, and the food is delicious. It's a perfect spot for a date night!
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The food quality was terrible. We first ordered chicken and they had no chicken on the menu. Then we went for grams in the ribs you could not even eat they were so tough.
Our waiter, David, was fantastic. He was very attentive and handled my food allergy with great care.
Joel Gott Cabernet Sauvignon (California)
7 Oz. Aaa Bacon Wrapped Chuck's Cut
Upgrade Your Fries To Baked Potato
Hand-Carved Roast Beef Sandwich
Fire Roasted Cornbread Biscuits
Garden Salad (All-You-Can-Eat)
Caesar Salad (All-You-Can-Eat)
7 Oz. Top Sirloin Lobster Tail
Petite New York Lobster Tail
Spinach And Goat Cheese Dip
