Today, during my lunch break, I visited a Churches restaurant and was informed that they only had thighs available because they were filtering the oil. This struck me as odd since they had just opened for the day, and filtering typically occurs at night. Despite this, I purchased the thighs and returned to work to eat. To my disappointment, the chicken was burnt and had clearly been cooked in dark, burnt grease. I had initially planned to go to KFC, but opted for Churches because of my love for their biscuits and okra. It was apparent why there was only one car in the parking lot and why they were not very busy. I paid $14 for burnt chicken, soggy okra, a decent biscuit, and oddly flavored m...
I have noticed a decline in service at this restaurant ever since the manager, Tammy, left due to issues with upper management. She has since returned and is working hard to get things back on track. Unfortunately, with Tammy away again, the service at the restaurant has once again started to decline. It is clear that whoever is in charge needs to take action and possibly consider firing her. It is a disappointing situation, especially considering the positive experiences I have had in the past. Today is July 5th, and it is truly a somber occasion for the 22 people dining here.
Sunday afternoon and we had to wait for hot bun! we waited 10 minutes? we ordered a mixed box chicken naturally brought them a box legs and thighs! I always check my box. my father took back, then they trust him to ask the reception they know we were sitting out there waiting for mixed box chickens. no polite drink. she wouldn't even give us a cup of water! she said water is the same price as a drink, but we had to wait 10 minutes for huh. the chicken, okra, mais and biscuits were hot and good, that is the only high point of this review.
I’m pretty sure this place is closed closing soon for good. I’ve gone to this location three times in the past two weeks and each time they say their system is down and cannot take orders. It has become apparent that either the system has actually been down for two weeks (in which case they should say that they are closed on Google Maps) or the more likely option which is the workers there do not want to work but instead want to get paid to sit there and say the system is down. So don’t waste your time going here because they’re closed.
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I would rate my recent visit 5 ?. The customer service was real good. Did not get the name, the face of the female was new. She speaks clearly, repeats orders, smiles and communicate when making it to the window and food is already at the window waiting. Food has been having the old flavor again as well as fresh and not hard from previous visits. Obviously someone is there properly training and takes customer service seriously.
The restaurant is closed on Mondays at 5pm. I waited in line for over 25 minutes only to be told through a closed window that they were closed. It seems that the people in the drive-thru may not have noticed the small sign on the door. Perhaps having a sign on the screen where they place their orders would be more effective. They were aware that there were customers in line, as they could see them through the door.
This is the worse Church's I have EVER been to in the United States. The close early for no reason but to leave on time, they never have enough food prepared or in stock, and I'm currently sitting to place my order after 20 minutes with 1 car in front of me because they are CHANGING SHIFTS ?
I went and ordered a 16 piece all I got was a 12 piece just thighs breast and wings NO legs!!! The girl at the window only told me how much it was and never said anything else. I will never go back to this churches chicken and I won’t recommend it.
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We were traveling and stopped here. Ms. Kim was so pleasant and nice. She was prompt and gave up everything we needed promptly so that we can get back on the road. Great job’
This restaurant is just awful. The food is flavorless and dry. The only decent thing about this place is the side dishes and the sweet tea.
