The food here is decent, though not organic. However, I want to focus more on the customer service aspect. When a dish isn't available, they substitute it without informing the customer. For example, I ordered one item and received a beef burger instead, which I don't eat. Communication is only possible through text, so I reached out and was told I would receive credit for the meal. Weeks passed, and I still hadn't seen any credit applied to my account or credit card. I followed up not once, but twice, even sending a screenshot of their message promising me the credit. Unfortunately, I didn't receive a response either time, and to this day, there has been no follow-up. I won't be ordering fr...
This is the third time my husband and I have placed a pick-up order, and the food has consistently been delicious. We definitely intend to keep ordering from this location. However, I do have a couple of concerns: during our second pick-up, our order wasn’t ready, which was understandable. Unfortunately, during our third pick-up, the order was unavailable again, and the employee's son asked us to come back later. My husband reached out to inquire about the possibility of having the order delivered since we had already spent 30 minutes traveling back and forth. We both really love this restaurant and appreciate their use of vacuum packaging to keep the food fresh. I highly recommend them! My...
This is my husband and I third pick up order. Food does taste very good. I would keep ordering from this location. My only complaint is that on the second picked up our order was not available. Okay understandable but the third pick up our order was not available again and the employees son had asked us to come back later. My husband had messaged them and asked if they could deliver the order due to we had already taken our time to drive 30 minutes there and 30 minutes back home to drive back to the location. My husband and I both love this company. The company also uses vacuum packaging to maintain freshness. I highly recommend. Again my only issue is to please have better communication!
After a late-night retro fitness class in Queens, I needed a quick meal and decided to try this place. I was pleasantly surprised by the quality of the food and the generous portion sizes. I had always assumed meal prep options were similar to the frozen dinners found in supermarkets, but I was completely wrong. I just had another meal after hitting the gym, and once again, it was fantastic. I’m definitely going to be a regular customer from now on!
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I used to order from here all the time and meals were always fresh. Today, after having not ordered in several months, I received my meals, only to discover that the meals are now pre-frozen! No longer fresh. And yes, the food was the same price. I would never have paid these prices if the knew the meals were pre-frozen. Will not be ordering from this company again.
I’ve ordered from you multiple times, and I have to say your chicken and steak are amazing—bursting with flavor and incredibly tender. I’m especially fond of the barbecue chicken! Your meal plan has made my food preparation so much simpler. You've definitely won me over as a loyal customer for life. Thank you!
Best,
Gary
Totally in love with this new service. It's convenient, affordable and the company uses vacuum packaging to maintain freshness. I highly recommend.
Great food prep company with awesome customer service . Transactions are quick and easy and the food is healthy and tastes great too!
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The food is tasty and fresh, making it an excellent option for those looking to lose weight! I truly appreciate this meal service.
Great portions, fantastic food and macros! Will definitely keep ordering!
