Thoroughly disappointing! We booked at the hotel because there was a nice restaurant attached. We booked a table, when we checked in at 2pm we had our table booking confirmed for 6.30pm. Upon arrival to the restaurant it was all in darkness, a member of staff came to tell us it was closed after an emergency that had happened this morning and we could sit in the bar. The only tables available in the bar were low ones with big lounge chairs..not the seating for a meal! We don't go out very often so was planning on going all out with this meal, 3 courses, wine etc. Not at a lounge chair though. No one told us about the change to our booking. No one had reserved us a table in the bar. I went to...
When we first arrived the staff we first spoke to had no idea what we were talking about when we said we had a table booked. They had to call a supervisor who after arriving directed us to sit in an area next to the hotel reception which was crowded and had a film crew there filming something. We ordered our food at the bar. When our food arrived, we were so surprised by the poor quality of the food, it was literally tasteless. All three of us were unable to finish the food and we are not fussy eaters. We then decided to leave. I went to the bar to pay and there was no staff. After 10 minutes he turned up from behind the bar to await the greeting queue of customers. After coughing in his han...
Despite booking a table in the restaurant for a special occasion, the hotel decided to close the restaurant for dinner the day before, without notification, and seat everyone in the open bar area. The menu online was also out of date and dishes were no longer available. The bar area was shared with a wedding party for about an hour so it was crowded and noisy. First drink (Aperol Spritz) returned because the Prosecco was flat. The steak was dry with very little sauce/jus. Over priced and mediocre.
we were disappointed in the dinner service. we had asked for olives to start with our preordered drinks. the waitress took all the order that contained a bottle of wine to have with our food. everything came together without our cry we had to wait for. we thought it was too eager and not relaxing. the personal has put my request to a seat.
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When i booked for lunch, no where did i read the restaurant didnt open until 17 30hrs,spoilt a 70th Birthday,plus had to pay £5 to park my car,only salvation was the staff were very good. The bar menu only consisted o four choices,the menu was from a printer, with the end word and price missing!
Vegan options limited 1 option for starter, 2 for main, 1 for dessert. Main food portion was incredibly small for the price, and not particularly inventive. Vegan options need an overhaul in my opinion. In comparison to a 100% vegan restaurant I visited the week before, this was poor.
we were in hotel spires and that was a pleasant choice for dinner. the food was good and the service was also very attentive. a good choice
eat beautifully presented. good food. a little quiet, like the week. I didn't get what I ordered, but it was nice anyway.
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chose vegetarian dishes as they sound very nice and I was not dissapointed. the food tasted amazing.
Good was good but atmosphere was a bit strange . Slow service
Grilled Strawberry And Pineapple Kebab, Bubblegum Crème Fraîche, Toasted Coconut
Smoked Applewood Vegan Cheese, Avocado And Roasted Pepper Sandwich
Lemonade Fish Finger, Rainbow Slaw, Brioche Bun, Fries
Vegan Halloumi, Red Pepper And Mushroom Burger
Popcorn Chicken, Peas, Maple Mayonnaise, Fries
Harissa And Lemon-Marinated Nocellara Olives
Ham, Caramelised Onion And Emmental Toastie
Selection Of Ice Cream And Seasonal Sorbets
White Chocolate And Raspberry Cheesecake
Cheeseburger Slider, Burger Sauce, Fries
