This place has been mismanaged for YEARS. About every 1-2 years I forget how bad this place is ran and come get in the drive through to pick up my order. I arrive 5-10 minutes early. I sit in line for 30-45 minutes to get my order. By that time, my food has been sitting under the warmer and is no longer fresh. Looking at other posts, I am sure the owner will reply to this saying they will try to make it right. That is obviously a joke and nothing will change when I forget how poorly this place is run and try again. 2 month update: I am now editing this review to let people know that the link the owner sends is only to try to save face. I filled out the survey he attached and have not heard a...
Donatos Pizza - Table reservation
8484 Winton Rd, Cincinnati, United States Reservation"Service: Takeaway Meal type: Dinner Price per person: $1–10 Food: 5"
Details
Phone: +15137287300
Address: 8484 Winton Rd, Cincinnati, United States
Reservation, Booking
City: Cincinnati
Opening hours
Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-00:00
Saturday: 11:00-00:00
Sunday: 11:00-23:00
Statistics
Dishes: 10
Categories: 5
Reviews: 3733
Address
Reviews
I was put on hold three times by the staff, including the general manager, and it was the worst service I've ever experienced. There was no call or update on my order as promised. I checked on my order repeatedly and called the company several times for updates. After an hour of waiting and being told it would be delivered in 30 minutes, nobody seemed capable of answering my questions about the delivery. I placed my order 25 minutes later, but I finally received the food an hour after that, and it was ice cold. I'm incredibly frustrated and will likely never return to this location. Their service is unacceptable.
This restaurant is lacking in management and could greatly benefit from an appearance on an episode of Undercover Boss. The service for takeout lunch received a disappointing score of 1 out of 5, and the atmosphere wasn't much better, also scoring a 1 out of 5. The average cost for a meal per person falls between $20 and $30, and while the food quality was somewhat acceptable, it still only garnered a score of 3 out of 5.
I ordered the pizza because I was excited about the garlic butter, but sadly, it didn’t come with any. I ordered four pizzas, and none of them had the garlic butter. Additionally, my sandwich was poorly packaged and hardly fit in the container. I should have realized I shouldn't order from this place. Overall, I would rate the food, service, and atmosphere a 1. Book a table now
One hour past the promised/estimated time for delivery and it just got here. The driver is lost. Thats what they told me when I called 45-minutes after the delivery time. What delivery driver doesn 't use GPS? Service: Delivery Meal type: Dinner Price per person: $10–20 Service: 1
I placed an online order for pickup and the app indicated it would be ready by 5:12. However, I didn't receive my order until 5:30. On top of the long wait, they put all the toppings on my plain sub. This is why I rarely dine here.
The food is great, but the drive-thru line is extremely slow. Honestly, it feels like it would take an eternity to get my pizza. They could definitely use some extra help in the kitchen.
Service: Takeaway Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Single Topping Pizza Pepperoni Book a table now
The service was attentive and efficient, but sadly, the ambiance fell short.
Service: Takeaway Meal type: Dinner Price per person: $1–10 Food: 5
Dishes
Book a table now
Cincinnati
Categories
-
Steak Hoagie
-
Catering
-
Salads
-
Pizza
-
Salad
Amenities
-
Wheelchair Accessible
-
Accepts Credit Cards
-
Television
- Table reservation
-
Delivery
-
Takeout
- Reservation
Keystone's Mac Shack Cincinnati
2612 Short Vine St, 45219, Cincinnati, US, United States
Reservation, Vegetarian, American, Chicken , Catering, Takeout
"BB King is incredible! Topping it with cornbread is simply the best!"
Ripple Wine Bar Covington Ky
4 W Pike St, Covington, United States
Reservation, North American, Chocolate, American, Desserts, Wine
"This place is so adorable and the food is delicious. If you’re looking for a good atmosphere and like wine I would definitely recommend."
Molly Malone's Pub
112 E 4th St, Covington, United States Of America
Reservation, Sandwiches, Fast Food, European, Fish, Pub
"Hands down the best place in this area. Everything about it was awesome."
Mio's Pizzeria Pub Clifton
2634 Vine Street, Cincinnati, OH 45219, United States
Reservation, Pizzeria, Salads , Cheese, Sushi, Pizza
"The food was Smackin. The cook chuck and baron made those tenders so tender . Super good."
Subito
311 Pike St, Cincinnati, United States
Reservation, Bar-lounge, Italian, Beer, Wine, Full
"Always a favorite! Consistent! Bolognese to die for!"