We stopped in between the lunch and dinner crowd. There were several staff, yet the service was not great. We ordered 5 meals and 6 drinks. Everyone was super friendly and nice, just off the rhythm. The cocktail we ordered arrived first, then food, then milk for kids and then the canned beer. I mean, a canned beer takes longer than a cocktail!?! One burger came out without cheese and they actually asked if we wanted it melted on!!! Really?!? The bill came and the credit card was run and the total differed from what was charged. At the very bottom of the receipt buried in lots of text is a note saying you pay the credit card fee. No one mentioned it and that feels sneaky. Also, they do a flat...
To make matters worse, we ended up leaving at 9:30 PM without the trivia ever starting. A server informed us that the host had arrived late around 9 PM and had mentioned that the start time had been moved to 8:30 PM. Although I understand that the restaurant isn't responsible for this mix-up, I do think they should have communicated about the delay. We waited longer than most guests in hopes of giving them the benefit of the doubt, but many people left during that time because we were essentially left uninformed about an event that never happened.
Since the restaurant closes at 10 PM, I doubt trivia would have started after our lengthy wait. Considering how expensive the drinks were and how...
My friends and I have been visiting Mac Shack for about a year and a half, and I’ve generally enjoyed most of my meals there. I highly recommend going on Mac Monday, when large macs are half off with a drink. However, I think the prices on other days of the week are a bit on the high side. I really appreciate their rotating weekly specials, although there have been a few instances where the toppings were a bit lacking. Overall, it's a great place for takeout, and the new location offers more space for dining in as well.
I genuinely love this place! It's a true gem in our city. However, tonight when we ordered for our family and spent over $70, we found that our meal wasn’t prepared correctly (some toppings were missing). As much as I feel like giving them a 2-star rating for this simple mistake, I won't because their food is really good overall! That said, I do think they should answer their phone so that customers can call in.
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The meal was decent; we ordered the large portion to share. To be honest, it's just mac and cheese. Perhaps dining in-person might enhance the experience, but I've definitely had better mac and cheese at other places. That's just my honest take. The pie was passable as well, more like a fluffy mousse with a few chocolate crumbs at the bottom.
There was one employee working tonight on Mac Monday which is always super busy, and he was doing a great job. He greeted every customer that walked in and kept it cool with the large amount of orders he had to make. As always a great experience at Mac Shack.
The Fleetwood Mac was great! There were plenty of tomatoes and lots of cheese! The Pink Floyd had lots of ham and onion. Even the original mac was delicious! It was all surprisingly filling. I will be ordering from here again for sure!!
The food was delicious, but the portion size for the price is almost laughable. When ordering the regular size via DoorDash, you end up paying $20 for what amounts to the size of a Gerber baby food container of mac and cheese.
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Everyone at the office order something different and everyone loved it, HIGHLY recommend to anyone.
BB King is incredible! Topping it with cornbread is simply the best!
