I called about a pending transaction because I paid cash and had no idea why there was a charge. Someone found and used me debit card. When I called to speak to a manager about it. She called me a b and hung up. she was there at the time of 10:20. I 've been in the customer service for 13 years and have never done this no matter how bitchy someone was being. Y 'all need to get the 15 year olds out the back, if they are capable of even answering a call right. Hope the actual owner reads this and teaches that some management skills I will be there later today to talk to the owner sis! Because no owner of a business would act like you did
I really love this place, but today I had a bit of an issue. I specifically ordered my oatmeal without raisins, but the girl taking my order was focused on her phone and didn’t seem to be paying attention. When I got back to my office and opened my oatmeal, it was packed with raisins. I was really disappointed!
was there bad customer service they need better management. , this lady was mad because i was waiting to order she never greet me and she never said thanks for coming horrible experince she need to cool off before going to work and if she not happy to work she can stay home and relax …???
I had a really disappointing experience at the restaurant today. The girl who served me was quite rude, and I’ve never seen her there before, so she might be new. The service was terrible, and the coffee she made didn't taste good at all. Overall, I would rate the food 2 out of 5.
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Terrible coffee and awful customer service. The staff member was more interested in her phone than helping customers. I ordered a cafe mocha, and it tasted like bitter, stale coffee that had been sitting out for too long. Overall, I would rate the food a 1 out of 5.
Drinx is a very convenient coffee shop when you need to get caffeinated and go.Drive-in service is fast and definitely beats the other larger coffee chains in the North Downey area.I was very happy to see they support Homeboy by selling their baked products.
Didn't think there was better iced coffee out there than McDonald's but boiiii did Valeria knock it out of the park!! Not to mention the warmed up banana nut muffin she recommended, she deserves a raise! Best little hole in the wall coffee shop in Downey!
Excellent coffee, and staff were so kind. It brought be back to the coffee shacks in Oregon. The experience, and the coffee, are much better than your starbucks or coffee bean. All Now I look forward to getting coffee here when super charging my Tesla!
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My go to coffee spot. If you're in the area pass up the Starbucks and go here instead you won't be disappointed.Food: 5/5
Very good drinks! My favorite go to is the lavendar latte, the vanilla capuccino freeze is also delicious! ??
