It is unacceptable for someone to use foul language when a customer is making a complaint. I could hear the employee making disrespectful comments in the background, which was completely unprofessional. I informed him that I could hear him and asked him to stop. This type of customer service is the worst I have ever experienced. Fortunately, another employee came to assist me and rectified the situation in a professional manner, without the rude behavior and attitude of the previous employee. It is unfortunate that one employee behaved in such a manner, as it does not reflect the professionalism of the other employees. Customers should never feel intimidated or belittled when requesting cor...
Dunkin' - Table reservation
368 CT-12, 06340, Groton, US, United States Reservation"Ordered a soy mocha and they gave me an original latte instead. Definitely the worst coffee experience!"
Details
Phone: +18604450329
Address: 368 CT-12, 06340, Groton, US, United States
Reservation, Booking
City: Groton
Website: https://www.dunkindonuts.com/
Opening hours
Monday: 04:00 -21:00
Tuesday: 04:00 -21:00
Wednesday: 04:00 -21:00
Thursday: 04:00 -21:00
Friday: 04:00 -21:00
Saturday: 04:00 -21:00
Sunday: 04:00 -21:00
Statistics
Dishes: 10
Categories: 5
Reviews: 1496
Address
Reviews
Showed up at 4:57 to get my pups a treat and they told me very rudely I will add that they are closed and to go some where else. Their sign said that they were open till 5 but the girls attitude was awful. I guess I will be taking my business to the bakers dozen in gales ferry from now on. I just wanted to tell the girl that if you hate your job that much then just quit. I wish I could give this place 0 stars. I wish the owners would care more about how their customers are treated or they should just sell the business to someone who cares
Messed up the order forgot one of two cups of coffee. Hashbrowns were so salty they were inedible. Asked for a croissant without egg and it came with egg. Coffee was horrible. Espresso was actually cold. Asked for coffee with a splash of milk and I got milk with a splash of coffee. Overall, service staff was friendly but they missed the mark. Bad way to start ur morning. P
Lately it seems staff isnt paying attention to orders. Like today for example, I order 2 orders of mini bagels plain and instead I get 2 orders of everything bagels. My bag even says for the plain bagels. And now I'm at work and cant go back to have this problem fixed. Book a table now
Don't have high expectations when you visit Dunkin'. Lately, their service has been subpar. Follow Chris for a difficult ordering experience and potential disputes.
The spot i went to needs serious management attention. Until the issues are fixed, an alternative to Dunkin has been found. Please fix your donut shop problems.
incredibly fast and hot. they also hook it on the cream cheese. I hate it when it's all gum and barely cream cheese. other dunkins take notes.
Long lines and meh service. At least this one gets the order correct 90% of the time we all know which Dunnkies makes our coffee right lol). Book a table now
that's one of the worst dunkins I've ever been. coffee always tastes burned and old, when I get donuts, they stack them on the head.
Ordered a soy mocha and they gave me an original latte instead. Definitely the worst coffee experience!
Dishes
Book a table now
Categories
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Coffee & Tea
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Fast Food
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American
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Coffee
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Donuts
Amenities
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Accepts Credit Cards
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Parking Area
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Reservations
- Table reservation
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Delivery
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Wifi
- Reservation
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