"camp closed in the middle of the day around 18 o'clock, doors locked and no one at the drive thru, time wasted drive there"
My first time going there since I moved around the area. I had no idea you HAVE to order ahead on the app. But I was standing there for 15 minutes waiting for someone to take my order. I made eye contact with several of them and I waved but no one bothered to tell me anything. Only when I started to get bored is when I read the signs that said you MUST order on the app. I guess I probably should have read that earlier, but im just trying to get some breakfast before work and I think someone should have recognized that I had no clue. I won't be returning anytime soon out of spite and embarrassment lol
They only accept online orders and drive-through orders. We went inside and saw two workers behind a plastic barrier. So we went back outside, drove around the building to get the car in the drive-in line. Slightly annoying. I understand businesses are STILL putting safety protections in place, but I question whether serving someone inside from behind a plastic barrier is less safe than no barrier service at a drive-through.
As for my recent visit to 12/23. I placed an order via drive thru. The latte drink I received was presented to me in a dirty cup and when I asked the staff whether it was getting the drink back, did this refuse to do with a replyed statement? did we? totally unacceptable I will contact the company about it. The franchise owner should be embarrassed by this badly managed operation.
Terrible demand for a Decaf Latte with Whipcream to the window there had no whip cream I had to ask and order 3donuts to get into the window if I did not see in the bag I would have paid for 3she gave me 2ths when they asked that they say oh we did not but you calculate me for 3 dont ask on drive thru You have everything else when you get to the window and D'D have to go twice.
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The most rude service I have ever seen at Dunkin. Made a very simple request to use the restroom the guy working said yes he would open the door. When the guy who said yes was gonna open the door the lady pulled him back and said no we won't. It was a simple request and we were going to buy 2 lattes there too. Pandemic is not an excuse to not show a little humanity.
With some Dunkin Donuts it's a like hit or miss with the app orders. I'm happy that this is not the case here. They've consistently filled my orders accurately and quickly. On a few occasions I picked up my order and and was back on the road before the traffic light changed. Unfortunately, it makes it difficult to deal with the mediocre service from other Dunkins.
I really have to stop going to this location, but it's just very convenient to where I work. They ALWAYS GET MY COFFEE ORDER WRONG! I always check, but sometimes I forget and when I do, I truly regret it. PLEASE DOUBLE CHECK YOUR ORDER BEFORE YOU LEAVE!!!
Had a quick stop at this point after running a few errands. Your coffee was delicious. Not too bitter. Not too sweet. And the smell (freshly brewed) was absolutely wonderful! Coffee right???????????????????????????
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Ordered a bot latte get to work literally 5 min down the road and it's cold, it's like they had one someone did take so they just gave it to me.
camp closed in the middle of the day around 18 o'clock, doors locked and no one at the drive thru, time wasted drive there
