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"customer service was excellent! the lady at the speaker I think her name was alexis was very helpful when asking what the products contain! my food and coffee came out super fast and they never mess up my order. it also is a very positive andfriendly store. Would definitely recommend"
Phone: +17087955444
Address: 7020 Ogden Ave, 60402, Berwyn, US, United States
City: Berwyn
Website: https://locations.dunkindonuts.com/en/il/berwyn/7020-ogden-ave/300606
Monday: 00:00 -23:59
Tuesday: 00:00 -23:59
Wednesday: 00:00 -23:59
Thursday: 00:00 -23:59
Friday: 00:00 -23:59
Saturday: 00:00 -23:59
Sunday: 00:00 -23:59
Dishes: 0
Amenities: 2
Categories: 5
Reviews: 1534
If I could give them 0 stars I would. I have been a regular Dunkin customer for years but I try to avoid this location. This location has some of the worst customer service I have ever experienced. Today in a small conflict that resulted due to my coffee, that tasted so bad it was undrinkable; I simply asked for the managers name to resolve the issue at a later time and the employees working didn't know their own managers name or refused to give me the name.This Dunkin is losing customers due to their rude employees. As a huge Dunkin lover is hurts to see a location tarnish the brand name due to some horrible service.
Employees just gossiping away. Ordered ahead of time. Of course not ready. Girl with a rude attitude slams my coffee down after she poured it as her way of handing me my coffee. Not to mention the coffee was weak and watered down. Avoid location for now.Check back in a few months. For now, there's a Starbucks two blocks down. Also, it seems ordering ahead at this Dunkin isuseless. It'll never be ready. 5 mins ahead or 1 hour ahead makes no difference. This is a repeating thing from several pastexperiences here.
since when did this load start to make a milkshake with crushed ice, then to charge $8.00? I should have turned around, but it was far as I noticed. this place had good service, not now the case. his disgusting, dirt, service is a hit and miss. end of the day is management fault. I will send pictures of this device and the shaker I received to corp, they will sort out this, but for now this place is not a way for me.
customer service was excellent! the lady at the redner, I think her name was alexis was very helpful when they ask what the products included! my eating and coffee came super fast and they never messed up my order. it is also a very positive and friendly business. would be recommending
customer service was excellent! the lady at the speaker I think her name was alexis was very helpful when asking what the products contain! my food and coffee came out super fast and they never mess up my order. it also is a very positive andfriendly store. Would definitely recommend
