"The staff at the drive-thru were rather unfriendly and mistakenly gave me the wrong drink."
Phone: +17069848209
Address: 3201 Macon Rd, 31906, Columbus, US, United States
Reservation, Booking
City: Columbus
Website: https://locations.dunkindonuts.com/en/ga/columbus/3201-macon-rd/350708
Monday: 05:00 -22:00
Tuesday: 05:00 -22:00
Wednesday: 05:00 -22:00
Thursday: 05:00 -22:00
Friday: 05:00 -22:00
Saturday: 05:00 -22:00
Sunday: 05:00 -22:00
Dishes: 10
Categories: 5
Reviews: 186
Such a joke. Go in and the first guy I see mumbles something I can not hear and is blazed, red eyes the whole bit. I don’t care what you do on your time but if you can not even get my order right the first time move over so someone can work. They get my order don’t even type it into the computer they “play telephone” and verbally pass it to some one else and still get it wrong multiple times. They waste my time and have to charge twice because they didn’t get full order before processing.
This restaurant had one of the worst services I have ever experienced. I waited in the drive-thru for almost 30 minutes just to order a signature iced coffee and 2 doughnuts. I didn't want to leave just because of the way things were going, but it was frustrating to wait so long only to be told they didn't have what I wanted. Even after giving me something different, they still got my order wrong.
I go most mornings before work, and every single time the crew is warm, welcoming, and I always leave thinking wow, what a great team I've always meant to write a review, and today I have time. So thanks to everybody at this location for being such a positive first interaction of my days. Yall set the tone, and help me get through my day. Thank you.
The service at this restaurant was terrible. I ordered two large iced mochas with turbo, but instead I was charged for five doughnuts, a cold brew plain iced, and one medium mocha. I only wanted two coffees and they couldn't even get that right. I suggest avoiding this place and going to the one on Vet Express instead. Book a table now
If I could rate this place with zero stars, I absolutely would. I arrived just after they opened at 5:00 and it's now 6:04. I've been waiting since 5:02, and although there are people inside, no one is answering at the drive-thru speaker. They don’t offer in-store service right now either.
I literally just went there earlier got a pumpkin spice iced latte with oat milk and it was delicious but I literally just went there at 8:15 and got the same thing and they forgot my oat milk.. they always mess my order up
I just had a disappointing experience at the Dunkin' Donuts on Macon Road. I ordered hot filtered water with a hint of coffee, and it was not good at all. It's time to change your coffee filter—this is not acceptable!
The staff provides excellent customer service! You've secured my loyalty for life. No matter what issues arise, they handle everything with understanding and kindness! Book a table now
Very nice people,the smiled and greeted me as I approached the counter, and my food was good, hot,and fresh
The staff at the drive-thru were rather unfriendly and mistakenly gave me the wrong drink.
231 E Livingston Ave, Columbus, OH 43215, United States
Reservation, Vegetarian, American, Kitchen, Drinks, Vegan
"Came for a cooking demo event and the staff were knowledgeable and friendly. The food was great but the bar/bartenders had an amazing specialty drink."
401 W Town St, 43215, Columbus, United States
Reservation, North American, American, Chicken, Burgers, Meat
"Great experience and atmosphere. The tapas were all great!"
792 N High St, Columbus, Ohio, USA, 43215, United States
Reservation, Vegetarian, Breakfast, American, Mexican, Pizza
"The vegan chopped salad and cake were excellent. I tried the vegan burger another day but wasn’t a fan since I didn’t like the vegan burger bun"
73 E Gay St, Columbus, United States Of America, 43215
Reservation, International, American, Kitchen, Casual, Vegan
"I absolutely love this place. My favorite is the pot roast"
125 West Nationwide Boulevard, Columbus, 43215, United States Of America, 43215-2564
Reservation, Brazilian, Mexican, Seafood, Sushi, Steak
"Edwin was an excellent server, consistently attentive to our needs."
