"They're lacking in hospitality and kindness to paying customers"
Phone: +17084939077
Address: 440 25th Ave, Bellwood, IL 60104, United States
Reservation, Booking
City: Bellwood
Monday: 04:00-19:00
Tuesday: 04:00-19:00
Wednesday: 04:00-19:00
Thursday: 04:00-19:00
Friday: 04:00-19:00
Saturday: 04:00-19:00
Sunday: 06:00-18:00
Dishes: 10
Categories: 5
Reviews: 930
New Dunkin' Donut Location: 445B 25th Avenue, Bellwood, IL 60104 I visited the new Dunkin' Donut that just opened yesterday, Saturday, November 18, 2023. This morning, on Sunday, November 19, I stopped by for a coffee. As soon as I entered, I was warmly greeted by the manager and staff. I ordered a Boston Cream donut and a coffee. The donuts were soft and fresh, and the coffee was freshly brewed. The dining area was clean and tidy. I will definitely be back!
This is my 7th or 8th time coming here and my last one. I have been working nearby and it was convenient but I've had watered down coffee, coffee not filled up all the way. And coffee that's just blah. Just doesn't taste as good as other dunkin's. They are relentless on forcing you to buy donuts. Which comes off as very rude. I guess I'd rather just go to McDonald's and get a cup of coffee in the same parking lot. They're more consistent
The manager is extremely rude and consistently messes up orders. I recorded a video of him arguing with another customer at the drive-thru. The customer was insisting that her order was incorrect, but the manager accused her of lying. He often gets my orders wrong as well, and when I bring it to his attention, he never apologizes. Instead, he just says, "Give me more money; I charged you for this." It's incredibly unprofessional.
I had a sourdough breakfast sandwich. The sandwich was pretty good. I also had a coffee which was slightly better than a truck stop’s, probably not worth the price difference. I decided, unfortunately, to use the restroom while I was there. I had to be buzzed in like it was some sort of safe room, but the only thing safe behind the door was a restroom that probably hasn’t been cleaned since the building was built. Book a table now
Manager is super rude. Always gets orders wrong. I took a video of him arguing with another customer through drive-thru. The customer kept saying that her order was wrong and the manager accused her of lying.. he gets my order wrong a lot too. When I call him out he never apologizes, he just says “give me more money, I charged you for this” super unprofessional
The newer one across the street, the employees are super sweet but for some odd reason EVERY SINGLE TIME I order food no matter what item it’s ALWAYS burnt. At first i just thought “ok they just opened they’re sweet, mistakes happen” but 5xs in a row. It’s flat out annoying now. Especially cause I even asked them to make sure they do not burn my food this time.
I wish I could give this place negative stars. The "coffee" is terrible—it's basically just hot water. The service is even worse.
The staff really took care of us for Halloween! The Halloween donuts were incredible! Book a table now
I really enjoy their turkey sausage on a croissant. The coffee is great as well!
They're lacking in hospitality and kindness to paying customers
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Reservation, Barbecue, Mexican, Karaoke, Tacos, Steak
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Reservation, Delivery Services, Bar-lounge, Mexican, Full, Wine
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