"We ordered cookie butter coffees, but we were given two regular coffees instead. The staff member was friendly, but our orders were entirely mistaken."
I had a very disappointing experience at this restaurant. One of the employees, Shannon, was extremely rude and unprofessional. She appeared visibly frustrated with customers and even used profanity toward some of them. On top of that, she loudly criticized a fellow employee while neglecting her own responsibilities. Her disrespectful language was heard by everyone around, and she frequently complained about the customers and her workload. While I understand that frustrations can happen in a work environment, such behavior is completely unacceptable when serving customers. I felt uncomfortable during my visit and won't be returning to a place where I risk being talked about negatively for si...
I’m really disappointed with this Dunkin’. They often close earlier than their posted hours; even though they say they’re open until 8 PM, they turn off the lights and lock up by 7. I’ve waited a few minutes only to be told they’re already closed, as if they expect customers to just walk away. Yesterday, they didn’t have any hot coffee, and muffins are almost never available. It feels like the management pushes away good employees. My coffee orders get mixed up about four times a week, and today it happened twice. I’m honestly exhausted with this place.
Waited 5 mins for someone to ask can I help you get to the window pay and waited another 10 mins finally got out my car and had to scream thru the lil window can I have my coffee I paid for! get the coffee get to the other side of the building the girl who I paid at the window was outside kissing some white dude he was driving a black mustang and the girl is a skinny black girl with braids in her hair the bit&ch need to be terminated immediately hope the owner reads his reviews and clean that dump up!!!
I used the drive-thru via the phone app to order one coffee and one donut, which should not have taken 15 minutes. When I reached the speaker, I waited for the representative to respond and was then asked to be patient for a minute. I agreed, but after 4 minutes I had to ask if she was still there. She then told me to pull forward to the window, where I waited another 10 minutes for my coffee and donut. The coffee was weak. I will never be going there again.
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I ordered an iced coffee, and when I got to the window, the price display was broken. I asked for the total, but it caught me off guard, so I handed the cashier my card and asked for a receipt. When I questioned the price difference, she simply shrugged. Feeling frustrated, I requested to return my items and get a refund, but she quickly grabbed my card from my hand. I will not be going back to this place.
I had a really disappointing visit to Dunkin’. The staff appeared unsure and unfamiliar with preparing the food. I waited 20 minutes for a small order, and when my coffee finally arrived, it was lukewarm and tasted bad, so I had to throw it away. When I asked about my donut, I was told they were completely out. Overall, it was the worst experience I’ve had, and I won’t be coming back.
Order 590917 sulnida check 1642I asked for extra crunch on my butter pecan frozen coffee and didn’t do what I asked for. I also ordered a blackened bacon croissant sandwich and it was sloppy I’m very picky when I comes to my food I’m very disappointed, I wasted my money on this. 6/7/2023 12:28pm
this is probably the worst dunkin donuts ive been to, the girl read my order back to me right and then my drink comes out completely wrong. also ordered the new ice spice drink they didnt even make it right they gave me a regular iced coffee with pumpkin swirl and sugar
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The restaurant should work on improving the attitude of its staff. They often treat customers as if they are less than, giving the impression that paying for their meal is an inconvenience.
We ordered cookie butter coffees, but we were given two regular coffees instead. The staff member was friendly, but our orders were entirely mistaken.
Wake Up Wrap Turkey Sausage, Egg And Cheese
Chicken, Bacon Cheese Croissant Stuffer
Wake Up Wrap Sweet Black Pepper Bacon
Wake Up Wrap Sausage, Egg And Cheese
Assorted Half Dozen Or Dozen Donuts
Wake Up Wrap Bacon, Egg And Cheese
Sweet Black Pepper Snackin' Bacon
Everything Stuffed Bagel Minis
Turkey Sausage, Egg And Cheese
Egg White Veggie Omelet Bites
