I'm writing this in response to an irritating customer who threatened to leave a negative review. I really want to commend the staff for doing an incredible job while short-staffed and dealing with difficult patrons. Their patience far exceeds mine in the healthcare field. As for the coffee and donut, they were fantastic as always!
Dunkin' - Table reservation
1230 Raritan Rd, Cranford I-07016, United States Reservation"Clean location with friendly and helpful staff. The interior is small, so it's best for takeout. Parking space is limited."
Details
Phone: +19086530245
Address: 1230 Raritan Rd, Cranford I-07016, United States
Reservation, Booking
City: Cranford
Opening hours
Monday: 05:00 -20:00
Tuesday: 05:00 -20:00
Wednesday: 05:00 -20:00
Thursday: 05:00 -20:00
Friday: 05:00 -20:00
Saturday: 05:00 -20:00
Sunday: 05:00 -20:00
Statistics
Dishes: 2
Categories: 5
Reviews: 415
Address
Reviews
I'm sharing this because a difficult customer threatened to leave a negative review. Huge thanks to the hardworking staff who manage everything despite being short-staffed and dealing with rude customers. Their patience is incredible—especially compared to mine working in healthcare. As always, the coffee and donut were fantastic.
I visited this morning, and it was the worst experience I've ever had. The staff repeatedly asked if I wanted anything else, and every time I added something, a young girl with piercings rolled her eyes at me. To make matters worse, she crumpled my receipt right in front of me instead of handing it to me properly.
The staff could use some training in customer etiquette. When I entered to get a cold drink, I greeted the girl at the counter with a "good morning," but she didn’t respond. I attempted to greet her again, and she just asked if I wanted to place my order. Book a table now
We ordered two donuts and a coffee. Unfortunately, the donuts were a bit tough and tasted stale. Additionally, there were many items sold out. On a positive note, the staff handled our order quickly.
We ordered two doughnuts and a coffee. The doughnuts were a bit hard and tasted stale. Many of the options were already sold out. On the positive side, the staff handled our order quickly.
The service was quick and friendly. There is no drive-thru. The donuts were fresh, but I visited at 8:25 and my favorite vanilla cream donuts had already sold out.
Quick and friendly service. No drive-thru available. The donuts were fresh. I visited at 8:25 a.m., but my favorite vanilla cream donuts were already sold out. Book a table now
The service was quick, and my order was perfect! I'm definitely longing for more of the vanilla and chocolate creams—they tend to sell out fast here!
Clean location with friendly and helpful staff. The interior is small, so it's best for takeout. Parking space is limited.
Dishes
Book a table now
Categories
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Breakfast
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Chocolate
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American
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Coffee
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Food
Amenities
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Counter Service
- Table reservation
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Drive-through
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Fast Service
- Reservation
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