Dunkin'

Dunkin' - Table reservation

11204 31st St, Westchester I-60154, United States
967 Reviews 3.5

"Very pleasant and helpful staff. Great coffee too. They exceeded all expectations when they helped me use their app on my phone. Thank you."

Details

Phone: (+1)7085620875

Address: 11204 31st St, Westchester I-60154, United States

City: Westchester

Opening hours

Monday: 04:00 -20:00

Tuesday: 04:00 -20:00

Wednesday: 04:00 -20:00

Thursday: 04:00 -20:00

Friday: 04:00 -20:00

Saturday: 04:00 -20:00

Sunday: 05:00 -20:00

Statistics

Dishes: 0

Amenities: 3

Categories: 5

Reviews: 967


Address

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Reviews

2 /5 Rating

This location is very hit or miss. You?ll get a different experience pretty much every time. The drive thru is incredibly slow. Even when there?s only 2-3 cars in line, the service is extremely slow. There?s also no way to exit the line if they do not havewhat you want (talked more about below). I realize that pretty much every Dunkin? in the area does this, but they don?t tell youyour order total until you get to the window. I find it frustrating because I would like to know if I need to reload Dunkin? appbefore getting to the window. If I have to wait until I get to the window to reload. I end up holding up the line a bit. Everytime I have gone to this location recently their card readers...

3 /5 Rating

Be aware when placing walk-in mobile order, sometimes when they are short staffed they close the lobby. Then you?re stuck waiting in an even longer drive thru line than normal. I get that they need to close the lobby, but they need to disable walkin mobile order when they do that.

1 /5 Rating

Boo! Sign outside states closing time on Sunday is 8:00p yet the doors were locked and the workers leaving out the back door at 6:00p. I hope the owner of this location knows about this. Seems shady because there was no courtesy sign in the door aboutearly closing time.

1 /5 Rating

Seriously save yourself the headache and go to a different location! The owner should be embarrassed by their employees lack of customer service and human decency! What a joke!

5 /5 Rating

Very pleasant and helpful staff. Great coffee too. They exceeded all expectations when they helped me use their app on my phone. Thank you.