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"The service here was good and fast Big plus is that there?s a drive-thru. I got a glazed donut and small vanilla chai. There must have been some change to the vanilla chai latte because it simply was not good."
Phone: +12025263677
Address: 2420 New York Ave NE, Washington DC I-20002, United States
City: Washington DC
Dishes: 4
Amenities: 3
Categories: 5
Reviews: 1250
This is the worst DD I have ever encountered. It's the closest one to home, which really sucks. I ordered my free drink which was a large frozen caramel coffee with whipped cream and caramel drizzle. I've gotten this as my free drink for 3 years. While placing the order at the counter, the woman waiting on me just walk away mid-stream, without a word. No one came back to assist for more than 10 minutes. When my order was finally taken and handed to me, the original woman that was taking my order walked back over and said that I owed an additional .33 cents for the cream. I refused to pay the addition as I've never been charged before and if there were changes to add ons, I should have been t...
The employees here are racist. This DD is closest to my job which is why I come but I will start going 10 mins out of my way to go to another one. Every time I go I notice I don?t receive the same customer service as others do. They leave the counter mid order and take forever to come back. Today 9/29 Is national coffee day and they claimed I couldn?t get my free coffee because I didn?t have the reward. When the only requirement is making a purchase. Please do yourself a favor and go where your business is appreciated.
The service here is generally good but sometimes the donuts are not fresh. Check your order before leaving just to do a quick check. I?ve had a few orders that were disappointing. The breakfast sandwiches are always fresh and what I expected. Early mornings there can be long lines but it moves quickly. Check your surroundings as well, once someone walked up to the car window (caught me off guard not paying attention)
The woman taking the orders was extremely impatient and had an attitude the entire time, saying ?hello? not even 2 seconds if we dont respond right away. Kept cutting my husband off, so i said something and she had an attitude with me saying she?ll only speak with him. Got to the window and shes looking inside of my car. 0/10, do not recommend. Do better.
The service here was good and fast Big plus is that there?s a drive-thru. I got a glazed donut and small vanilla chai. There must have been some change to the vanilla chai latte because it simply was not good.
