El Pollo Loco - Table reservation

UPDATE? 4 28 2022 Supposed and the dining room is a mess!! I hung a picture. Service was good, the checkout was nice and welcoming, which is always important. Although nobody gave me a greeting when I was standing at the counter. Food and service are good from what I can remember, but tonight at 850p, maybe 40 minutes before closing, they have the dining room look like they were closed. Mats hang on the railing, ALL armchairs on tables....come on....5 or 10 minutes til, safe, but not 40. I ordered to go and had to take a chair off a table to sit.

• Useful
• Not Useful
• Reply

Second day in a row, yesterday we came in and it was a long wait to order and then to get out orders. I had to ask for my coleslaw to be exchanged for something else because it was rancid. Today we got here, there weren't that many people but it would have been a 15 minute wait to even get chicken so we had to order burritos. Our time was limited since this was our lunch break. I only gave it two stars because the chicken is good and not over cooked, however we won't return to this place.

• Useful
• Not Useful
• Reply

A message to the owners, you will receive some competent juice. One of the worst customer service I've ever seen. The same terrible customer service. Unfortunately, this is the only store nearby, otherwise I will never be in your business.

• Useful
• Not Useful
• Reply

Got 2 double chicken bowls from this el pollo loco brought then Jones and realized they put no chicken in one and barley any chicken in the other also the avocados the used were gray and black really poor execution.

• Useful
• Not Useful
• Reply

This is the worse el pollo you can imagine. Eric the manager is extremely rude. You wait 15-20 minutes just to order. They completely ignore you. The tables are filthy. I?ve got to find something better!!!!

• Useful
• Not Useful
• Reply