El Pollo Loco - Table reservation

3898 Fallon Rd, Dublin, United States Of America, 94568 Reservation
4 /5
2767 Reviews

"Standard fast food fare, but the staff is friendlier than at many other locations."

Details

Phone: +19258039470

Address: 3898 Fallon Rd, Dublin, United States Of America, 94568

Reservation, Booking

City: Dublin

Website: http://www.elpolloloco.com

Opening hours

Monday: 10:00 -22:00

Tuesday: 10:00 -22:00

Wednesday: 10:00 -22:00

Thursday: 10:00 -22:00

Friday: 10:00 -22:00

Saturday: 10:00 -22:00

Sunday: 10:00 -22:00

Statistics

Dishes: 10

Categories: 5

Reviews: 2767


Address

Show Map

Reviews

Jaclyn

4/5

The grilled chicken at this restaurant is excellent and offers good value. The menu has a nice variety of options. The food was served quickly and hot, and the service was friendly and efficient. The tables can be a bit dirty, which is common for fast food restaurants in the area. The horchata was a bit strange in taste. It's convenient to have a branch here as the next Boston Market is far away. I would give five stars for the chicken, but their burritos lack taste and freshness in the rice and the chicken is oversalted. I would recommend going to Chipotle for burritos instead.

نوران

2/5

I had a pleasant experience with the customer service at the drive-thru. However, I noticed that the work surface where my bag and food were placed was dirty. While I waited, the staff member didn’t clean up the crushed tomatoes and salad, instead, they seemed to be rushing around. There weren't many customers inside or in the drive-thru, so it would have been a good opportunity to tidy up the area.

Shad

4/5

I had a pleasant experience with the customer service at the drive-thru. However, the countertop where my bag was placed was quite dirty, with smashed tomatoes and lettuce left unattended. Even though there were few customers inside and at the drive-thru, the staff walked around without cleaning up the area while I waited. This could definitely use some improvement.

Velva

4/5

I was unable to redeem any of the promotions that initially attracted me to order from this restaurant. This was very disappointing as it was the first time I experienced this issue. Additionally, it was the first time I had to call in for curbside pickup. Despite these setbacks, I really enjoyed the keto options that were available. Book a table now

Morton

3/5

The food is unquestionably good, but paid for a combo, that did not include a drink. And they wanted $2.59 for a SMALL soda. Robbery like that is what's wrong with the world. Also, zero personality from the people working there.

Brannon

1/5

Chicken ? ? is no fresh, it is stiff and super skinny, it actually looks like a quail ??. Super expensive salad for the quality and size. Why do they abuse? do the owners have quality control?

Margaretta

5/5

My party was the only one in the restaurant, allowing us to maintain a safe distance. The food was delicious, as always, and I commend the limited staff for their hard work.

Jaclyn

4/5

The chicken naturally requires time to cook, which is understandable, but a delay of 40 minutes for the order is excessive. Book a table now

Jaclyn

1/5

The chicken in my pollen dish was the only thing that stood out; everything else lacked flavor.

Madelyn

3/5

Standard fast food fare, but the staff is friendlier than at many other locations.


Dishes

20Pc Fire-Grilled Chicken Dinner
20Pc Fire-Grilled Chicken Dinner

12Pc Fire-Grilled Chicken Dinner
12Pc Fire-Grilled Chicken Dinner

Chipotle Chicken Avocado Burrito
Chipotle Chicken Avocado Burrito

16Pc Fire-Grilled Chicken Dinner
16Pc Fire-Grilled Chicken Dinner

10Pc Fire-Grilled Chicken Dinner
10Pc Fire-Grilled Chicken Dinner

Homemade Tortilla Soup (Large)
Homemade Tortilla Soup (Large)

Classic Chicken Tostada Salad
Classic Chicken Tostada Salad

Double Chicken Tostada Salad
Double Chicken Tostada Salad

Double Chicken Avocado Salad
Double Chicken Avocado Salad

Shredded Chicken Quesadilla
Shredded Chicken Quesadilla