Emerson's Bakery - Table reservation

Placed my order over phone on 2/8/2021 for my child's 3rd birthday cake it was sesame street... The lady did not inform me till after taking my order and info that it required money before pick up because people had been canceling I said that was fine I could pay some... I went in on 2/10 and paid for the whole cake the lady gave me a receipt and had the order ticket in hand... I went to pick my cake order up today on 2/12 and it took almost 20 mins before they said they didn't have my order and I'm pretty sure if I wouldn't of had the receipt I paid for on the 10th they wouldn't of even remade it... Well this wasn't the worst part they said they could remake but it would take 30 mins extra...

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I would like to give a shout out to the young lady that helped me place a order for my nephews 16th birthday cake this morning she took her personal phone to send me the different designs for a cake very patient and professional. We can not wait to pick up the cake Feb 12. Thank you for all the patients and helping us pick the perfect cake for him. From the day we places are order till pick up we have to say we are happy we chose Emerson’s cake was delicious and perfect for my nephew special day! Thank you Emerson bakery!!

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It was Friday they were not taking cake orders for the weekend why are they open. Did not discuss any options as far as what would be there in the store to come in on Saturday look and see what there is there nothing just that they're not making cake orders

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Donuts are okay. the personal is in the rule not very friendly. I went last week and asked for a dozen mixed. she gave me only ten donuts and accused me for eleven, so I have no idea what she thought.

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I love emerson’s bakery I will also give you a five star when I married in 77 of you and it was wonderful

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