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"Overpriced for the experience. The restaurant is a spacious ballroom lacking in Christmas atmosphere."
Phone: +14037626860,+14037622211
Address: 405 Spray AvenueAB T1L1J4, T1L 1H1, Banff, Canada
City: Banff
Website: https://www.banff-springs-hotel.com/dine/grapes-wine-cellar/
Wednesday: 17:00-21:00
Thursday: 17:00-21:00
Friday: 16:00-21:00
Saturday: 16:00-21:00
Dishes: 10
Amenities: 22
Categories: 5
Reviews: 283
We were there for Mother’s Day Brunch for the first time in five years. After raving about how good this brunch was to my family in years past I booked the whole family in. The best thing about this brunch was the location!!! The price was outrageous, per person is okay, but racking on another per person for tax and tip was outrageous as the service was way below what I have come to expect from the Banff Springs. We were clearing our own plates and putting them on the empty table next to us. We waited at least a half hour for the tea to arrive!! Was not impressed. Many of the dishes were not hot enough, in particular the soup was lukewarm at best. One of my favorites from years past was the...
My family and I had a disappointing experience at the Sunday Brunch on Christmas Day at Banff Springs Hotel. We were looking forward to a special occasion but encountered several issues during our visit. Despite plenty of available tables, we were seated at a small table that could barely fit 2 people, despite being a party of 4. The serving sets were incomplete and we were not offered water. The food at the roasting stations and pasta dishes was cold and dry, while the kids' buffet offerings were stale and unappetizing. Mold was found on some items, desserts were old and separating, and the seafood seemed to have been sitting out all day. Our bill lacked details, and overall we had a terrib...
have dined on a number of occasions at this site and enjoyed each time however this mothers day special was a real disapointment with terrible service, cold food, limited supply buffet plates empty.
have dined on a number of occasions at this site and enjoyed each time however this mothers day special was a real disapointment with terrible service, cold food, limited supply buffet plates empty
Overpriced for the experience. The restaurant is a spacious ballroom lacking in Christmas atmosphere.
