Order clearly says: No tomato, No onion, No ham... as you can see the sandwich has all 3 on it. The employee making it looked high out of his mind. Couldn 't keep his eyes open or his mouth closed. Looked like he was on heroin. I tried to tell the manager Christian, who also sounded high, and he said, Saying someone is high is discrimination. What??? I feel bad for small business owners, losing their businesses due to lazy, incompetent, drug using employees.Somehow places like In N Out seem to hire quality, professional, hard working staff for a very similar environment.This place won 't stay open long like this. Not to mention a sandwich is $16! That 's insane.
Order clearly says: No tomato, No onion, No ham… as you can see the sandwich has all 3 on it.The employee making it looked high out of his mind. Couldn’t keep his eyes open or his mouth closed. Looked like he was on heroin.I tried to tell the manager Christian, who also sounded high, and he said, “Saying someone is high is discrimination.” What???I feel bad for small business owners, losing their businesses due to lazy, incompetent, drug using employees.Somehow places like In N Out seem to hire quality, professional, hard working staff for a very similar environment.This place won’t stay open long like this. Not to mention a sandwich is $16!That’s insane.
I walked in 30 mins before closing and was told that any sandwich I get would be cold, even if it's supposed to be a hot sandwich. I was very discouraged from ordering a sandwich by the employees there. So I decided to take my business elsewhere. This would have been my first time trying Firehouse subs but instead I ended up going to Ikes love and sandwiches. This experience left a bad taste in my mouth despite the fact that I didn't get any food. I don't foresee myself giving Firehouse subs another try after this experience.
Regrettably, this location is not very clean. When I walked in, the one employee was seated and watching something on his phone instead of tidying up the restaurant. As a franchise owner of another food establishment, I've noticed that this location has significantly declined in terms of maintenance. I’m giving it 4 stars for decent service.
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Always a fan of firehouse and this one is extremely well laid out and nice. Friendly staff and delicious foodVegetarian options: Very small if any vegetarian selection. My daughter gets a veggie meal but that's just tomato's and lettuce on a roll. Mostly carbs
Very poor service, counter person not helpful and actually rude. The workers making the sandwiches seem overwhelmed and not happy.Jersey Mikes is much better in all categories.I walked out without food was so upset, never to see my rear in that store again.
The food was tasty, but the sandwiches were only 3 inches long, and with a soda, the total came to $10.44. Plus, they automatically suggested a minimum tip of 15%! I won’t be coming back.
I really love this place! The sandwiches are delicious, the service is outstanding, and the ambiance is fantastic. I also enjoyed the artwork on the walls!
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Edward Mcelroy helped me when I had a problem with my online order. He also made an excellent sandwhich for me as well. Great customer service at this
Free medium sub with any purchase! Thanks T-Mobile Tuesday!
