The cashier who sadly turned out to be the “manager” Shanda was very rude! I’m not sure what example she is setting for her staff by yelling at a customer. I was rushed into ordering after clearly struggling. I had never been to a Firehouse Subs location before so help would have been nice. Instead of giving helpful suggestions the “manager” quickly rambled off ways to order my sandwich. Even though I was the only customer in the establishment I felt rushed to order and forgot to order a drink. I went back to the register and shared with the “manager” I forgot to order a drink and she lost it. Yelling I asked did you want a combo. I’m not sure why she was so defensive when I clearly stated i...
I know Firehouse subs is the last place that really needs a review, but I feel compelled to say how great this location really is. I ate here just about every day!. The staff are great; they are extremely personable and remember you and your order. The place is always clean and the ingredients are always fresh. I've had some pleasant experiences at Firehouse subs, but this one is always top notch. Good customer service and great new professional management.They are knows, how should taking care customers! Please visit!
I had a wonderful dining experience with delicious and fresh food. The atmosphere was warm, and everyone, even behind their masks, had a friendly demeanor. The manager was incredibly patient and accommodating with my complicated order, which really impressed me! Plus, the cleanliness of the restaurant stood out, especially compared to some other places I've visited. Kudos to the team—I will definitely be returning!
It was my first time visiting a firehouse sub restaurant. After 10 minutes or so they were ready to take my order. I ordered 2 cheese steak subs. Told the lady 3 times that I wanted certain condiments on them. Drove home which was about 20 minutes out to realize they put just meat on my subs. Highly disappointed. I will return but will definitely check my subs before I leave.
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Took my family to firehouse subs for the first time. The owner, Pritesh and his staff are amazing and very friendly. We arrived at 1023 and it opens at 1030 but Pritesh opened early. These hand crafted subs are well above other sandwich restaurants. If you are within driving distance it is so worth the trip.
I'm so excited that they opened a location in my neighborhood! Their subs are incredibly delicious, and their pepper hot sauce and Limeade are legendary.
I am giving three stars because they didn't respond to phone properly, but there Cajun sub is very delicious
The food was outstanding, and the customer service was top-notch. I will certainly be back!
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excellent eating, gluten-free bread and friendly customer service.
Very friendly staff and very delicious sub sandwich love it.
Grilled Chicken Breast Sandwich
Smokehouse Beef & Cheddar Brisket
Italian Grilled Chicken Salad
Salad-Firehouse Salad, Plain
